MadeComfy is a fast-growing and multi-award-winning disrupter of the Real Estate and Hospitality industry, and we're looking for a Guest Experience Specialist to join the team! In this role you'll be responsible for providing our hosts with an extraordinary experience!
Day-to-day this role involves:
You’re excited about creating amazing experiences for our customers, and are passionate about using technology to transform an industry. We'll teach you everything you need to know to succeed - we’re more focused on the core skills below than previous experience.
To be successful in this role, you’ll bring with you:
MadeComfy is a property management and hospitality company specialising in short-term rentals. Guests booking a MadeComfy seek a living experience in quirky, self-contained properties with a high level of comfort, convenience and consistency.
Property owners are able to generate higher rental returns with an end-to-end management service that includes everything from furnishing & styling, revenue management, 24/7 guest management, housekeeping and maintenance.
One of MadeComfy’s key differentiators for property owners is the use of dynamic pricing and access to the owner portal that provides them with the highest returns and transparency. It uses data analytics that helps deliver significantly higher returns compared with what property owners are getting when they opt for other forms of rental.
If this sounds like the type of environment you'd thrive in, please apply!
Permanent: 5 days /week
Location: Sydney (Ultimo)