Finance Systems Support Officer

We are looking for a Finance professional who has an understanding of how core accounting and finance processes work and a strong interest in systems. This is a great opportunity to start your career in Finance.

In a typical day you should expect to:

• Responding to level 1 queries from customers using the billing and ERP systems
• Evaluating processes for errors and identifying defects and opportunities for improvement
• Escalating any support tickets that aren’t able to be resolved within Finance
• Maintain Standard Operating Procedures and update as and when required.
• System training - partnering with business support to learn about new system functionality or enhancements that are being released by the vendor
• Assisting with the integration of new systems 
• Act as first line of defence for any post go live questions that the business may have, work with the Business Support team to resolve defects and continue to support the business with training post go live.

Entry Level (including Interns/Graduates)

A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.

Insights Presentation

Organize and present data to effectively communicate findings

Stakeholder Engagement

Partner with stakeholders to understand specifications, business requirements, and communicate insights.

Collaboration

Works with others by being open, clear in communication and listening to achieve goals

Prioritization

Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

Critical thinking

Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight