Rest Super
Customer Analyst
A super fund that puts members first
Data and Analytics
Full-time
Office | Sydney, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
Apply by 29 Sep · Posted 7 September
Why Rest Super
We're a super fund for people who believe in fairness and equality for all. We're focused on supporting all our members to grow their super while contributing to a more sustainable future.
About the role
The Customer Analyst is based within the Customer Interactions team, supporting a broad spectrum of business stakeholders by finding innovative connections through data mining. Providing the business with deep insights into the current and likely future behaviour of Rests members and employers.
What you'll be responsible for
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Data Cleaning and Preparation
Extract and clean data ready to use in analysis or to users
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Data Analysis and Reporting
Analyze data to discover and communicate insights, and offer concrete recommendations for key stakeholders to make critical decisions
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Data Management and Visualization
Create and maintain the organization’s Business Intelligence tools, and present complex data in simple, visual ways for key stakeholders
Skills you'll need
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Learning agility
Identifies and applies strategies to enhance reception, retention and use of newly acquired information, skills, and abilities
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Numerical problem solving
Works with numerical information and performs mathematical calculations to solve problems
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Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables