Smartsheet
Business Development Representative
Modern work management platform
Sales and customer success
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why Smartsheet
Smartsheet (NYSE: SMAR) is the enterprise work management platform. By aligning people and technology so organizations can move faster and drive innovation, Smartsheet enables its millions of users to achieve more. Visit www.smartsheet.com to learn more.
Backed by enterprise-grade security, Smartsheet is used by more than 75% of the companies in the Fortune 500 to implement, manage, and automate processes across a broad array of departments and use cases.
About the role
Smartsheet is looking for a dynamic Business Development Representative to provide pre-sales support. You will be one of the first touch points for prospects and set the tone for the sales cycle following. This role is a great opportunity to begin your career in sales or make a career transition into the SaaS industry. With a commitment to investing in the APJ region to better serve new and existing customers in Australia, New Zealand, Japan and the greater Asia Pacific geography, Smartsheet opened up its third international office in Sydney in January 2020. This is an opportunity to be a part of Smartsheet at this exciting time, working with an outstanding team to build and expand the Smartsheet brand across an established market.
**You Will: **
- Partner and work with the Commercial Sales teams - including Account Executives, Customer Success and Professional Services.
- Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools.
- Setting qualified prospect meetings with our Sales Executives
- Strategically prospecting key account targets & contacts
- Hold thoughtful and engaging conversations over the phone and email.
- Be the subject matter expert on Smartsheet products and services
- Generate appointments by independently identifying companies and contacts that would be a good fit for our services and making decisions to reach out to them via email, linkedin, cold calling and/or using our other sophisticated software sales tools.
- Influence and manage multiple outbound sequence campaigns in our sales engagement platform
- Record and document all activity in Salesforce.com
- Monitor the social web for opportunities and leads as well as participate in outbound social marketing initiatives
- Leverage taught sales techniques to maximize prospect interactions
- Maintain high level of activity with the intent to qualify and create exponential sales pipelines
- Other duties as assigned
**You Have: **
- Desire to learn and grow, possessing a strong work ethic.
- Competitive spirit, self-motivated, driven, and a desire to be successful.
- Capability of understanding customer pain points, requirements and delivering a response presenting Smartsheet as a solution
- Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts
- Contribute to the team effort and play an essential part in the smooth running of teams
- Excellent verbal and written communication skills
- Passion for working with new technologies and new technical concepts
- Ability to deal well with adversity; remaining driven and resilient
- Degree or relevant work experience
- Preferred prior telesales experience
What you'll be responsible for
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Outbound Prospecting
Generate new sales opportunities and move them through the funnel by drafting outreach messages and sequences, and identifying the needs of customers
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Lead Qualification
Determine which prospective customers are most likely to purchase the organization's product/service, using a lead specific qualification framework
Skills you'll need
- 💪🏼
Resilience
Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change
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Results orientation
Focuses on outcomes and the steps it takes to achieve them
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Verbal communication
Speaks clearly to convey information effectively to a target audience