Deloitte
Oracle Support Senior Functional Consultant
To help our clients and our people excel
Software engineering
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
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Why Deloitte
So, when people ask, “What’s different about Deloitte?” the answer resides in the many specific examples of where we have helped Deloitte member firm clients, our people, and sections of society to achieve remarkable goals, solve complex problems, or make meaningful progress. Deeper still, it’s in the beliefs, behaviors, and fundamental sense of purpose that underpin all that we do. With more than 150 years of hard work and commitment to making a real difference, our organization has grown in scale and diversity—approximately 245,000 people in 150 countries and territories, providing audit & assurance, tax, legal, risk and financial advisory and consulting services—yet our shared culture remains the same. For us, good isn't good enough. We aim to be the best at all that we do—to help clients realize their ambitions, to make a positive difference in society, and to maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. That’s what makes us truly different at Deloitte. Not how big we are, where we are, nor what services we offer. What really defines us is our drive to make an impact that matters in the world. Find us here Our offices
About the role
What will your typical day look like? The Oracle Senior Functional Consultant is responsible for providing Oracle HR and Payroll support services to customers/businesses and facilitating the enhancements and support of strategic Oracle HR/Payroll systems and solutions. Key accountabilities:
- Designing enhancements and supporting high quality Oracle HR/Payroll business solutions.
- Responsible for understanding, interpreting, and delivering HR and Payroll legislation changes for AU and NZ for our SaaS customers.
- Perform issue investigation and resolution for support of Payroll and HR solutions.
- Providing ongoing functional support and advice to Deloitte’s customer base.
- Translate client business requirements into business solutions.
- Documenting and owning functional documentation.
- Co-ordinate with offshore consultants.
- Co-ordinate with product vendors, including Oracle, Applaud.
- Designing and supporting high quality Oracle HR/Payroll business solutions.
- Perform and Manage deployments.
About the team The Deloitte ETP Operate team provides a complete range of specialised services across the world’s foremost Human Resources, Payroll & Workforce Management solutions including industry leaders SAP SuccessFactors, Oracle and Kronos and we are recognised by clients and the industry as a leading provider of solutions, services, and support. Enough about us, let’s talk about you. You are someone who has experience in providing specialist professional HR/Payroll consulting or support services and solutions to customers/businesses as well as experience facilitating the design, implementation, and support of Oracle HCM applications.
- Specialist knowledge of Oracle E-Business R12 Payroll and HCM Cloud and related functionality, including Oracle HCM Cloud and Payroll functional skills. This includes,
- Design, implement and troubleshoot Payroll Fast Formulas
- Configure Oracle E-Business R12 Payroll
- Detailed understanding of Oracle payroll processes
- Understanding of Payroll cloud documentation
- Tertiary level qualifications coupled with 5+ years of experience in implementation or support of Oracle HCM Cloud/ Oracle E-Business Suite/Payroll and related functional areas.
- Enjoy investigating payroll errors and working with a team of payroll specialists to identify root cause.
- A solid knowledge of Australian payroll legislation
- Excellent at prioritising multiple tasks, managing conflicting deadlines and working effectively in a dynamic environment.
- Understands when to escalate.
- Strong communication (written and verbal) and presentation skills
- A high degree of professionalism and discretion
What you'll be responsible for
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Technology Solution Design and Development
Design and develop customized technology solutions, such as software applications, databases, networks, and platforms
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Technology Implementation
Manage technology implementation projects, including budget, timeline, and resources
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Client Communication and Relationship Building
Communicate with clients and stakeholders to build relationships, gather feedback, and ensure satisfaction with services
Skills you'll need
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Decision Making
Considers the costs and benefits of potential actions and determines the most appropriate one
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Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
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Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
The engineering team is the group of developers and managers responsible for the actual production and building of the given product or service. They are the ones carrying out all of the sprints and working on new or necessary features, updates, and fixes.