What You'll Do

* Design & enhance the Lyrebird application with new capabilities - including the use of LLMs in production and various other machine learning capabilities

* Own and implement LLM testing and evaluation frameworks to maintain quality generations at scale

* Develop next generation AI infrastructure to enable real time automation of healthcare practitioners most time consuming tasks

* Be driven by a scientific approach to problem solving, obsessively iterate and improve Lyrebird’s clinical output

* Rapidly learn new skills and technologies required to create products for our users

* Build scalable AI systems that are reliable with 10k concurrent users

* Continuously improve our internal processes;

* Solve challenging problems and make decisions

Skills You'll Need To Bring

* Proven track record of building things people love: You have hands on experience working with LLMs and prompting, including building cutting-edge LLM systems. You have built and implemented local and production evaluation frameworks and ideally have experience working with llm-engineering platforms such as Langsmith, Langfuse or Phoenix

* Experience working in a fast-paced, scrappy environment

* 4+ years of product management experience

* You have an interest in AI and thinking about how AI can supercharge productivity

* You find delight in unpacking and solving deeply complex problems without losing sight of the big picture

* You are user obsessed

* You apply a scientific approach to problem solving and have used quantitative (e.g., metrics, analytics) and qualitative data (e.g., research, user feedback) to drive product prioritisation and decision-making

* Empathetic communication: You communicate nuanced ideas clearly, whether you're explaining technical decisions in writing or brainstorming in real-time. In disagreements, you engage thoughtfully with other perspectives and compromise when needed.

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.