Southern Cross Austereo
Sales Coordinator
To deliver the best entertainment, music, sport, comedy and big events
Sales and customer success
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
·
Why Southern Cross Austereo
Southern Cross Austereo (SCA) is Australia’s leading media entertainment company, home of LiSTNR, and the Triple M & Hit Networks. With the ability to reach 95% of the population through our Radio, TV and Digital channels, Southern Cross Austereo (SCA) are on a mission to Entertain, Inform & Inspire all Australians Anytime. Anywhere!
About the role
What does your day to day look like?
- Support the Sales Team with timely and detailed administrative assistance.
- Ensure client satisfaction by handling inquiries, requests, and supporting client activity and reporting. (i.e. bookings, material, rates, and research).
- Act as a key contact in the Account Manager’s absence to maintain seamless client service.
- Provide support to the wider team to foster collaboration and ensure smooth office operations.
What you’ll need: We’re not focused on specific experience—this could be an entry-level role for the right person! What matters most is attention to detail, strong organizational skills, and a customer-focused mindset. If you’re a great communicator who enjoys supporting a team, solving problems, and keeping things running smoothly, you’ll fit right in.
A go-getter attitude is key—we want someone who’s ready to dive in, make an impact, and have fun while doing it!
Let us sweeten the deal!
- Flexible working options to help you balance work and life.
- Training and development opportunities to help you grow in your career
- **Wellbeing Perks **– Extra leave for your birthday and volunteering, plus free and discounted concert and footy tickets. Enjoy free coffee and treats in the office!
- Industry-leading Paid Parental Leave – 20 weeks paid leave for the primary carer, with a gender-neutral policy.
- **Salary Packaging **– Access novated leasing and exclusive discounts on top brands and gyms.
- **SCA GIGs **– Our internal talent development program helps you cross-skill and grow within SCA.
- Award-winning culture that values your unique self, fosters creativity, and supports your career growth.
What you'll be responsible for
- 🤝
Relationship Building
Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.
- ⭐️
Sales and Customer Success Process Improvement
Experiment with new ideas, processes and tools to improve and scale the way that we engage with customers
- 💬
Customer Query Handling
Serve as the subject matter expert for the product/service, address customer questions and facilitate requests that need to be actioned by internal teams
Skills you'll need
- 🛎
Service orientation
Actively seeks and develops strategies to help key stakeholders
- 🔍
Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
