We value different perspectives, skills and backgrounds and have been recognised for our strength in creating a diverse and inclusive workplace, winning Best Workplace Diversity (Finnies 2021).

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About the Role As Product Manager, you’ll help drive high customer growth by defining, developing, and implementing product strategies, roadmaps, and features. You’ll be both directly building and executing the strategy ensuring Brighte is delivering the best customer experience in the market through a deep and empathetic understanding of the customer.

This role plays a key part in supporting the development of our long-term strategy and helping to identify gaps and biggest opportunities in the market via competitive analysis and market opportunity mapping.

Responsibilities

- Define and implement product strategies, roadmaps, and features to optimise the customer experience.
- Develop and execute a long-term platform strategy to position Brighte as a market leader.
- Conduct market and competitive analysis to identify gaps, opportunities, and unmet customer needs.
- Lead customer research, interviews, and usability testing to translate insights into actionable product requirements.
- Develop customer personas and leverage deep analytical thinking to track key business and customer value metrics, while acting as the voice of the customer, shaping strategy, testing, and product improvements.
- Work closely with engineering and design leaders to set clear goals and make priority calls that enhance the customer experience.
- Conduct “whole product” analysis to identify gaps and opportunities to innovate, while staying ahead of trends in energy and finance to drive innovation in the renewable energy space.
- Define success metrics and use A/B testing and data analysis to optimise product performance.
- Support key strategic partnerships to expand market opportunities.
- Work with cross-functional teams to ensure alignment and execution of high-impact initiatives and collaborate with business stakeholders and tech teams to drive customer retention and re-engagement.
- Monitor product adoption, usage, and performance metrics, iterating based on insights.

What You’ll Bring

- You have solid product management experience, ideally at a fast-growing software company - bonus points if you have experience working in the energy or fintech space.
- You bring a proven track record of leading large-scale projects and influencing without direct authority across the many teams and functions of an organisation.
- You’re goal oriented and can translate product objectives into specific growth and engagement metrics and levers that are the north stars for what we create.
- You're a self-starter with the ability to influence teams to build better products with a constant dedication to understand, question and improve the experiences for users.
- You are adept at prioritising opportunities, while balancing the needs of customers with those of a business.
- You clearly communicate the rationale behind your decisions – all on a 12+ month time horizon.
- You bring a deep desire to work in a fast-paced environment, with the ability to move with a sense of urgency, sensitivity and to give people space to offer suggestions.
- You have a solid background in working with sales teams and partner networks to gather feedback and insights from customers.

What's in it for you?

- Flexible working arrangements to suit individual needs and a hybrid work model. Our office is designed for collaboration, creativity and balance between office engagement and remote flexibility. Our in-office days are Monday through Thursday (4 days), with Friday as a remote day.
- Free lunch! Yes, there is such a thing! Kickstart your week with our Monday Mingle meaning lunch on us and great company. From tacos, to sushi, to charcoal chicken, it's a delicious way to catch up, unwind and connect.
- Get social. We host a range of social activities at Brighte. A fan-favorite being our weekly Thursday social event, where you can catch up with colleagues over a drink, snack and a game of table tennis.
- We want our employees to share in Brighte’s success. You may be given an opportunity to join our Employee Share Option Plans (ESOP).
- Snacks galore – who doesn’t love that? Our thoughtfully stocked pantry includes snacks to suit your every mood. Fresh bread, protein bars, popcorn, fresh fruit, chocolate, soy crisps, cookies – you name it! We also offer a carefully curated collection of wines and beer on tap for those looking to unwind or enjoy a social moment.
- End-of-trip facilities. Cycle in to work, lock up your wheels and have a shower in our end-of-trip facilities, which come complete with towel service and hair dryers.
- Anniversary leave - your dedication at Brighte won’t go unnoticed. Enjoy an extra day to celebrate your work anniversary with us.