Amazon

Program Manager - New Project, Amazon

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.

  • Product

  • Full-time

  • Office | Sydney, NSW, Australia

  • Visa sponsorship · No

  • Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.

  • ·

Why Amazon

The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity. Inventing and delivering things that were never thought possible isn't easy, but we embrace this challenge every day.

About the role

DESCRIPTION

Are you passionate about driving operational excellence and delivering results? Amazon is seeking a Program Manager to join our dynamic team. In this role, you will manage critical programs that support Amazon's business objectives, leveraging your expertise in project management, analytics, and process optimization.

You will own end-to-end program execution, coordinate cross-functional dependencies, and drive operational improvements that scale. The ideal candidate excels at stakeholder management, demonstrates strong analytical capabilities, and has a proven track record of delivering complex initiatives in fast-paced environments.

Key job responsibilities

- Design and implement strategic programs to enhance partner success and satisfaction - Develop data-driven insights to guide program strategy and measure impact - Foster collaboration across multiple business units to achieve shared objectives - Lead end-to-end program execution from conception to implementation - Create and maintain comprehensive tracking mechanisms for program effectiveness

A day in the life You'll start your day connecting with cross-functional teams to align on program priorities. You might analyze performance metrics to identify improvement opportunities, facilitate stakeholder meetings to share insights, and collaborate on innovative solutions. Throughout the day, you'll nurture relationships with partners while ensuring program milestones stay on track.

About the team We are a collaborative group dedicated to transforming partner experiences. Our team values creative thinking, embraces diverse perspectives, and thrives on solving complex challenges. We support each other's growth while working towards shared goals that drive meaningful change for our partners.

BASIC QUALIFICATIONS

- 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules

What you'll be responsible for

  • 🎯

    Problem Identification

    Identify the problems and needs of key stakeholders to guide data analysis

  • Hypothesis Development

    Conduct research and analysis to identify opportunities and develop hypotheses for product growth

  • 💼

    Execution and Project Management

    Plan and deliver project plans by managing people, resources, budget, and timelines, to support the organization’s goals

Skills you'll need

  • 👥

    Collaboration

    Works with others by being open, clear in communication and listening to achieve goals

  • Prioritization

    Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

  • 🧮

    Numerical problem solving

    Works with numerical information and performs mathematical calculations to solve problems

Meet the team

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Product

Amazon