About our team   We’re a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Through our studios spread across the globe, we help our clients imagine, deliver and run the future, through from customer research right through to implementation. And we love doing it. Our team works side by side with strategists, designers, researchers, engineers, writers, architects and product specialists – using their unique skills and perspective to help drive transformation from operational level to the C-suite, across a complete range of digital channels. We believe in our people, which means giving them the support they need to get the best balance of work and life. Individuality, flexibility, diversity are things we’re passionate about. We wouldn’t be Deloitte Digital without it. As part of our Consulting practice, your career with Deloitte Digital can take multiple paths. We will work closely with you on a career plan that fits your skills, talents and aspirations, and provide an open environment to discuss your development and progression with Deloitte.   About the Role   Taking a user-centric approach, you’ll be responsible for driving Deloitte Digital’s user experience approach on client projects as well as across Deloitte, collaborating with amazing experts across disciplines to innovate and solve some of the most exciting problems for our clients. As well as this, you will:

• Lead multidisciplinary teams through discovery, design and delivery activities

• Mentor and coach junior designers on client engagements and within the broader UX and product design capability

• Apply a design-led approach to solve client problems

• Collaborate with amazing digital experts across disciplines to innovate and solve some of the most exciting problems for our clients

• Create high quality UX and product deliverables which deliver on project outcomes, including:

  • Creating user interface designs and interactive prototypes across mobile, tablet and desktop
  • Developing wireframes and functional specifications
  • Designing information architecture
  • Assisting developing personas, scenarios and customer experience maps
  • Understanding outputs from user and stakeholder research, synthesising findings and generating user insights to shape UX design concepts, deliverables and outcomes

• Designing & running workshops and co-creation sessions

• Reviewing existing systems and processes to identify UX issues and develop UX recommendations

• Scope and plan the design approach for a range of client projects, including selection of the most appropriate and up-to-date tools and techniques

• Contribute to on-going enhancements of the Deloitte Digital UX methodologies, always looking to improve your knowledge of UX, product, and digital technology.

• Monitor and have up-to-date knowledge of wider industry UX trends and relevant technology trends.

 

About You   Overall, you’re an ideas person and problem solver as well as a hands-on doer – that’s important. And you know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives.

If you have an interesting or unusual mix of skills yourself, even better. We’re looking for people who are natural initiative-takers who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture.

You’ll be an ace at what you do, with a passion for digital, keen business instincts and an eye for emerging trends and behaviours.

You must have:

• 4+ years of UX design experience, either in agency, industry or consulting
• Experience leading design teams and mentoring junior designers
• A passion for thinking innovatively and creating intuitive and easy to use interfaces that delight end users and that solve business problems
• Strong understanding of and familiarity with the end-to-end UX and product design process, user-centred design and UX principles
• The ability to get hands on with UX design and prototyping tools (i.e. Figma, Storybook, etc)
• Experience in developing rapid prototypes
• Experience in designing, planning and facilitating user research or usability testing
• Documenting user research findings and presenting concepts to senior client stakeholders
• Experience working with development and technology teams during the design process
• Familiarity in designing or working with platform technologies (i.e. Adobe, Sitecore, Salesforce, Dynamics, native mobile, etc)
• Experience in designing, leading and facilitating workshops or co-creation sessions
• Ability to effectively prioritise and plan workload to meet deadlines
• A desire to contribute to the broader success of the Experience Design team
• A varied background in one or more areas such as strategy, user research, business analysis, visual design, creative or front-end development
• Experience of successful client delivery and engagement
• Expertise in reviewing existing systems and processes to identify UX issues and develop UX recommendations