IHG Hotels & Resorts
Holiday Inn Werribee - Conference & Events Executive
To create Great Hotels Guests Love® by providing True Hospitality for everyone
Administration
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why IHG Hotels & Resorts
IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.
With a family of 18 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,900 in the development pipeline.
About the role
A little taste of your day to day
- You’ll make sure all our conferences, meetings and events run successfully and memorable acting as both brand ambassador and trusted partner – you’ll connect internal teams to deliver a seamless experience for hosts and meeting attendees
- Build long term relationship with clients and hosts to increase loyalty for return business
- Facilitate tours of event spaces
- At pre-event planning stage consult with clients and hosts to optimise all elements of the event including room setup, break flow, menu, audio visual
- Meet with hosts and clients on the day of the event to provide a personalised approach
- Conduct post-event meetings with clients and colleagues to identify improvements for ensuring consistent delivery of exceptional the guest experience
What we need from you
- Knowledgeable of the Holiday Inn services and associated brand standards
- Be meticulously organised planning your day ahead, with exceptional time management skills and pro-active approach to spontaneous requests following up and tasks through to completion
- Excellent written and verbal communication skills and ability to communicate with varied audiences
- System savvy using Delphi and Meeting Broker
- Unlimited valid full time right to work in Australia, sponsorship is not available
- Flexibility to work at times after business hours and weekends when required to support the business requirements
What you'll be responsible for
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Stakeholder Engagement
Partner with stakeholders to understand specifications, business requirements, and communicate insights
- 📌
Facilities and Asset Management
Source and manage the tools, services, and processes that support the operations of the organization’s office and assets
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 😎
Social skills
Behaves and communicates effectively in different social situations and with a variety of different people
- 🧩
Creativity
Generates multiple innovative/new/novel ideas to solve a problem