NAB
Personal Assistant
Whether your goals are big or small, we’re here to help. More than money.
Administration
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
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Why NAB
We exist to serve our customers and help our communities prosper. We’re focused on what matters most and here to support you with your banking needs in any way we can. We’re open for business.
About the role
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
In the role of a Personal Assistant, you will join our Business & Private Team that’s doubling down on keeping it simple.
**Each day, you’ll go above and beyond to: **
- Manage calendars and emails to ensure Executive time is structured according to their priorities and that they are prepared for internal and external meetings, conferences, and functions, including client events. This includes managing both domestic & international travel arrangements.
- Ensure all administrative matters in the office are undertaken proactively and efficiently and ensure timely follow-ups on tasks and deadlines for the Executive.
- Assist with onboarding/offboarding of Executive’s direct report employees including managing Colleague Connect issues, and managing delegated systems (Sourceline, PAP, People Hub/SAP, MyID, Service NAB).
- Ensure individuals adhere to the work expense policy and process, proactively raise any events or issues, and assist in preparing monthly reports and reconciliation.
- Demonstrate professional and ethical behaviour in all aspects of your work ensuring compliance with external legislation, bank standards and internal policies and procedures.
**We’re looking for the best and brightest to deliver the best for our customers. You’ll need: **
- Track record of experience in previous administrative roles supporting at Executive level is required.
- Exceptional organisational and time management skills, with the ability to work autonomously to meet deadlines.
- Exceptional verbal and written communications skills with the ability to engage with a wide range of stakeholders at a senior level.
- Collaborative, forward thinking, proactive, with outstanding attention to detail.
- Ability to manage multiple priorities with attention to detail is essential for this role.
- High level of professionalism, discretion, and adaptability.
What you'll be responsible for
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Office and Team Coordination
Coordinate the smooth and effective day-to-day administrative operations of an office or team
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Diary Management
Track, manage, and prioritize the daily movements for business leaders to achieve the organization’s goals effectively
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Inbox Management
Track, prioritize, and action a leader’s email inbox to increase their overall productivity and efficiency
Skills you'll need
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Social skills
Behaves and communicates effectively in different social situations and with a variety of different people
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Flexibility
Copes with changes and ambiguity in varying circumstances and can adapt behaviour effectively
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Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
Meet the team
