Dyson
Retail Sales Assistant - Various Locations
Our business is built from a desire to solve the problems others ignore
Sales and customer success
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why Dyson
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds.
Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education.
Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world.
The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.
About the role
About Us
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations and more people.
About The Role
As a Dyson Retail Assistant, you will deliver outstanding retail experiences that fascinate shoppers through the presentation and demonstration of our machines.
Based in one of our retail partner stores and reporting to the Area Manager, our Retail Assistants are responsible for both sales and experience. At Dyson we say that our products are bought, not sold. That doesn't mean we don't sell anything, what this means is that we get to know our customers, we understand their needs, we give a 5-star service and with every purchase we strive to make the customer's life easier and better. To be suitable in this role, you will be required to work every Saturday and Sunday.
You’ll be responsible for achieving a sales conversion target and will achieve this through showcasing the Dyson range of products in all categories and generating interest and excitement around our machines. You’ll uncover shoppers needs and match those needs with the right products, transforming them from a shopper to a Dyson owner.
Available Store locations below:-
* Caringbah * Liverpool * Campbelltown * Sydney CBD * Artarmon
Main Responsibilities Include But Not Limited To
* Deliver hands on demonstrations with our customers, showcasing the unique benefits of Dyson products across the Floor Care, Environmental Control, Personal Care and Professional categories * Taking personal responsibility for achieving individual KPIs, including daily, weekly and monthly sales whilst delivery a high standard of customer service * Maintain a high standard of visual merchandising in your area, always looking for opportunities to increase Dyson in-store presence * Build strong relationships with store management and staff
About You
You will understand retail principles such as visual merchandising and sales targets along with a keen interest in technology with the ability to communicate how machines work differently. A high standard of personal presentation and excellent customer service is paramount.
The Successful Candidate Will Have
* Availability for permanent weekend work * Customer service and/or sales experience * Experience within a premium retail environment is advantageous * A confident approach and a friendly, engaging manner * Strong interpersonal skills with an ability to communicate complex information simply * Ability to work independently * Time management skills with the ability to multi-task * Determination, passion and drive for results * Hard working, ambitious approach to all that you undertake in giving in-depth bespoke consultations to answer every customer's questions
What We Offer
In addition to a competitive hourly rate, you will be provided:
* Ongoing learning and development opportunities * Above market parental leave scheme * Competitive incentive program
What you'll be responsible for
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Outbound Prospecting
Generate new sales opportunities and move them through the funnel by drafting outreach messages and sequences, and identifying the needs of customers
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Sales Pipeline Management
Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities
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Sales Team Enablement
Identify opportunities to enhance processes and resources that enable team performance and time spent with prospects or customers
Skills you'll need
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Results orientation
Focuses on outcomes and the steps it takes to achieve them
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Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
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Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
