American Express
Assistant Product Manager | Co-brand Product & Partnerships
Our mission is to become essential to our customers by providing differentiated products and services to help them achieve their aspirations.
Product
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why American Express
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more.
For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
About the role
**How will you make an impact in this role? ** As an Assistant Product Manager you will play a key role in supporting the Airline Co-brand products within the entry to mid-tier consumer segment, as part of the Co-brand Partnerships and Product team in International Card Services (ICS) Australia. You will help deliver sustainable, market-leading solutions that drive meaningful value for our customers and Co-brand partners.
Reporting to the Co-brand Partnerships Manager, you’ll contribute to the development and execution of product and partnership strategies designed to achieve profitable growth and deepen customer loyalty — supported by robust operational excellence. At American Express, we’re proud of our strong team culture built on collaboration, curiosity, and continuous learning. We’re seeking a motivated, commercially minded individual who is excited to grow with us as we evolve our Co-brand product strategy and partner relationships to deliver best-in-class customer experiences.
Responsibilities:
- Support the Co-brand Product Manager complete the Co-brand Partnership Plan activities to achieve our business goals
- Product and project management including projects, value proposition and processes, customer experience and operational controls
- Ensure a high standard of product compliance, identifying and addressing any operational or regulatory risk including conducting regular audits and reviews of product assets & processes
- Ongoing monitoring of product metrics including regular competitor reviews and activity
- Build positive relationships across the business and Co-brand Partners to optimise Co-brand products and projects, operating under an optimal control & compliance framework and timeframes.
To be successful in this position you will require:
- Solid Product/project Management, Marketing or Business Analyst experience
- Strategic thinker and self-starter with strong attention to detail, problem-solving and collaboration skills
- Customer first approach with the ability to drive initiatives and go-to-market milestones
- Be a teammate who is flexible and maintains a positive attitude even during changing work priorities
- Experience working with external Partners is ideal
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
What you'll be responsible for
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Problem Identification
Identify the problems and needs of key stakeholders to guide data analysis
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Hypothesis Development
Conduct research and analysis to identify opportunities and develop hypotheses for product growth
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Execution and Project Management
Plan and deliver project plans by managing people, resources, budget, and timelines, to support the organization’s goals
Skills you'll need
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Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- ✅
Prioritization
Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
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Numerical problem solving
Works with numerical information and performs mathematical calculations to solve problems
Meet the team
