About the Role: As part of Cyber Security NSW, the Capability and Development team work closely with internal and external stakeholders to produce solutions across a broad range of cyber security-based objectives. Projects include the development of software related to incident management, data/information management, data processing/analysis, automation, and other areas relevant to government environments and objectives. Reporting to the Manager of Capability and Development, the primary purpose of the role will be focused on monitoring, creating processes, maintaining, actioning requests, and reporting on the produced solutions by the project team.

Key Accountabilities: ·  Provide system administration, technical support services and maintenance for a range of applications/web-based applications and solutions built on technologies such as Apache and PostgreSQL (in-house developed software and COTS solutions) ·  Developing standard operating procedures and processes to onboard applications and solutions handed over from project teams to meet business objectives and support optimal service delivery ·  Create and perform regular reporting on managed solutions and highlighting any improvement initiatives that are encountered ·   Create and maintain detailed system documentation detailing baseline configuration and business-as-usual processes · Maintaining the cloud-based platform which the solution may reside on such as AWS/GPC/Azure etc ·  Carrying out task automation using modern scripting practices and languages to automate process, gather information and resolve common issues ·   Administers the application of tools, techniques and processes to track, log and correct information related to the managed solution to ensure accuracy and consistency (CMDB, change management, etc) ·  Identifying any configuration discrepancies in the system, assess/monitor security risks, and implement solutions by adhering to security standards. ·   Support other team members with projects and escalated issues where needed.