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Canva

Frontend Engineer – Export Team

To empower everyone in the world to design anything and publish anywhere

  • Software engineering

  • Full-time

  • Office | Melbourne, VIC, Australia

  • Visa sponsorship · No

  • Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.

  • ·

Why Canva

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Launched in 2013, Canva is an online design and visual communication platform with a mission to empower everyone in the world to design anything and publish anywhere.

About the role

Accelerate your career with Deloitte! Are you ready to apply your ServiceNow expertise in a dynamic, client-facing role? Join our growing team and take your career to the next level.   What will your typical day look like? As a ServiceNow Consultant in our Managed Services (Operate) team, you will work closely with clients to maintain, optimize, and enhance their ServiceNow environments. Your responsibilities will include:

  • Providing ongoing support, administration, and maintenance of ServiceNow platforms.
  • Working with business analysts and clients to understand requirements and deliver enhancements.
  • Configuring, troubleshooting, and improving existing ServiceNow modules, including ITSM, CSM, UI Builder, and ITOM.
  • Managing incidents, problems, and changes in line with ITIL best practices.
  • Ensuring system stability and performance through proactive monitoring and optimization.
  • Assisting with ServiceNow upgrades, patching, and security compliance.
  • Supporting integrations between ServiceNow and other enterprise systems.
  • Engaging with stakeholders to drive continuous service improvement and maximize platform value.

  About the team Our ServiceNow Operate team provides ongoing platform management, ensuring that our clients’ ServiceNow environments run smoothly and efficiently. We partner with a range of industries, from financial services to government and healthcare, delivering stability, security, and enhancements that help businesses get the most out of their ServiceNow investment.   Enough about us, let's talk about you You have a strong background in ServiceNow administration, support, and continuous improvement, with relevant certifications and a passion for solving client challenges. Specifically, you bring:

  • 1-3 years of hands-on ServiceNow experience, particularly in ITSM, CSM, UI Builder, Service Portals, Workspaces and ITOM.
  • ServiceNow Certified System Administrator (CSA) - mandatory.
  • Experience with incident, problem, and change management within an ITIL framework.
  • Ability to analyse and troubleshoot ServiceNow issues effectively.
  • Experience in configuring ServiceNow components, including workflows, UI policies, business rules, and integrations.
  • Good understanding of HTML, CSS and AngularJS
  • Strong stakeholder communication and problem-solving skills.
  • Exposure to ServiceNow implementation projects and upgrades.
  • Familiarity with Agile methodologies and ticket-based work environments.
  • Exposure to Custom Application Development. (Desirable)
  • Knowledge of Domain Separated instances configuration and management. (Desirable)

What you'll be responsible for

  • ✅

    Stakeholder Engagement

    Partner with stakeholders to understand specifications, business requirements, and communicate insights

  • 🤖

    Scripting and Automation

    Develop scripts and automated workflows to improve the efficiency and accuracy of repeated tasks

  • 🛠

    Test Automation

    Create and implement code tests and software test automation

Skills you'll need

  • 👥

    Collaboration

    Works with others by being open, clear in communication and listening to achieve goals

  • 🧮

    Numerical problem solving

    Works with numerical information and performs mathematical calculations to solve problems

  • 🔍

    Attention to detail

    Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables

Meet the team

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Engineering

Canva

Responsible for protecting Canva systems and data from information security threats. Our teams work together, and with other groups, to deliver preventive and detective controls and processes that reduce security risk. The group runs programs across Identity and Access Management, Application Security, Risk and Compliance, Threat Detection and Response, and Red Teams.