Apply

JLL

Client Insights Specialist

To drive sustainability and corporate social responsibility efforts.

  • Data and analytics

  • Full-time

  • Office | Sydney, NSW, Australia

  • Visa sponsorship · No

  • Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

  • ·

Why JLL

Visit website

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

About the role

Shaping the future of real estate for a better world! At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What this job involves: We’ve got an exciting opportunity for a Client Insights Specialist to join a growing data and technology team to provide our clients with meaningful data insights! A snapshot of the role:

  • Respond promptly to data-related inquiries from executives
  • Provide tailored data insights packages for executive client meetings
  • Collaborate with teams who have direct access to specific databases when necessary
  • Develop and implement data analysis techniques to extract meaningful insights
  • Create and maintain a comprehensive data inventory of all available data sources and systems:
  • Document the types of information stored in each system and their accessibility
  • Create visually appealing and informative presentation slides to communicate data insights
  • Develop easy-to-understand data visualizations, charts, and graphs
  • Work closely with other teams to gather necessary data and insights (for example: MRI team, engineering & ops team)
  • Continuously refine data collection, analysis, and presentation processes

Sound like you? This is what we’re looking for:

  • A team player with excellent interpersonal skills, strong written and verbal communication skills
  • Comfortable working with Microsoft software packages (particularly PowerPoint and Excel); familiarity with SQL and Power BI highly regarded
  • 2-4 years experience in consulting, research, data analytics or insights roles, including client exposure
  • Qualifications in Economics, Finance, data analytics and other analytical disciplines will be highly regarded, other qualifications and degrees also considered
  • Able to quickly understand business problems and client requirements, Ability to translate data analytics into client presentations

What you'll be responsible for

  • 🧩

    Data Cleaning and Preparation

    Extract and clean data ready to use in analysis or to users

  • 📶

    Data Analysis and Reporting

    Analyze data to discover and communicate insights, and offer concrete recommendations for key stakeholders to make critical decisions

  • 📊

    Data Management and Visualization

    Create and maintain the organization’s Business Intelligence tools, and present complex data in simple, visual ways for key stakeholders

Skills you'll need

  • 🤓

    Learning agility

    Identifies and applies strategies to enhance reception, retention and use of newly acquired information, skills, and abilities

  • 🧮

    Numerical problem solving

    Works with numerical information and performs mathematical calculations to solve problems

  • 🔍

    Attention to detail

    Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables

Meet the team

Avatar
Data & Analytics

JLL