Flock Freight
Sales & Operations Trainee
Quick details
About the role
The Sales & Operations Trainee is an entry-level role for candidates interested in starting a career in sales, business operations or customer success. The mission is to become well-versed in Flock Freight’s unique logistics and technology business operations in just a few months. Throughout this structured and cohort-based training program, you will learn how Flock Freight adds value and efficiency to both shippers (customers) and carriers (trucking companies) through the use of our proprietary technology and unique service offerings. By the time you graduate from Flock University, you will feel confident and prepared to step into a role in either our Carrier Sales & Operations or Customer Success organizations.
Seniority
Junior
A role for someone with some basic skills, good motivation and ability to learn. Typically little experience is required.
Responsibilities
Process Management and Ongoing Improvement
Manage and improve organizational processes to minimize complexities and increase productivity
Operations Query Handling
Receive, resolve, or redirect incoming queries to ensure the organization runs smoothly
Operations Management and Enablement
Assess and recommend improvements to the tools and processes to enable teams to achieve their goals
Sales Team Enablement
Identify opportunities to enhance processes and resources that enable team performance and time spent with prospects or customers
Strengths
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
Problem Solving
Identifies problems and develops logical solutions that address the problems