Databricks

Technical GM

To accelerate innovation for its customers by unifying Data Science, Engineering and Business

  • Software engineering

  • Full-time

  • Office | Sydney, NSW, Australia

  • Visa sponsorship · No

  • Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.

  • ·

Why Databricks

Today, more than 7,000 organizations worldwide — including ABN AMRO, Condé Nast, H&M Group, Regeneron and Shell — rely on Databricks to enable massive-scale data engineering, collaborative data science, full-lifecycle machine learning and business analytics.

Headquartered in San Francisco, with offices around the world and hundreds of global partners, including Microsoft, Amazon, Tableau, Informatica, Cap Gemini and Booz Allen Hamilton, Databricks is on a mission to simplify and democratize data and AI, helping data teams solve the world’s toughest problems.

About the role

While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations. As a Technical GM, you will lead a leadership team managing technical field practitioners covering the end-to-end Databricks customer journey from Pre-Sales to Go-Live. Your teams will be accountable for driving the technical/business wins for the Databricks platform as well as accelerating the consumption of the Databricks platform, and driving workloads to production for all customers in your segment. Hiring, coaching, and motivating the team to success will be critical. You will report to the VP, Field Engineering APJ and included in the scope of management and accountability for the Technical GM will be Solution Architects (SA's), Specialist Solution Architects (SSA's), and a new post-Technical Win role called the Delivery Solutions Architects (DSA's). Tight alignment with Sales segmentation and strategy, coupled with resource prioritization and distribution across these three technical roles is paramount to the success of the Technical GM. The impact you will have:

  • Build a collaborative culture within a rapid-growth team. Manage and mentor leaders and recruit talent focusing on DEI and resiliency.
  • Rapidly scale the Field Engineering segment team while maintaining a high bar for talent (Hiring vs Target)
  • Drive a consistent, thorough management operating rhythm to review KPI's (pipeline, Use Case progress, POC/POV status, velocity of Win to Production, etc.)
  • Increase SA, SSA, and DSA efficiency in Sales and Consumption cycles
  • Serve as a thought leader, consulting with strategic customer and partner contacts to position the strength of Databricks, the comprehensive solutions strategy, and build trust and credibility in the account.

What we look for:

  • 10+ years experience building and scaling pre-sales and Customer Delivery teams
  • Experience in scaling and mentoring field and technical teams managing both in-person and remote working models
  • Experience working with accounts - from Growth/Net New to Large and Complex accounts generating +$1M ARR.
  • Knowledgeable in AI, and Cloud software models with technical competence in Data Warehousing, Data Engineering, and Analytics/Machine Learning.
  • Experience instituting processes for technical field members to improve operational efficiency
  • Open to travel up to 25% per month

Benefits

  • Private hospital plan and extras cover
  • Life, disability and income protection coverage
  • SuperannuationEquity awards
  • Enhanced Parental Leaves
  • Fitness reimbursement
  • Annual career development fund
  • Home office & work headphones reimbursement
  • Business travel accident insurance
  • Mental wellness resources
  • Employee referral bonus

What you'll be responsible for

  • Stakeholder Engagement

    Partner with stakeholders to understand specifications, business requirements, and communicate insights

  • 🤖

    Scripting and Automation

    Develop scripts and automated workflows to improve the efficiency and accuracy of repeated tasks

  • 🛠

    Test Automation

    Create and implement code tests and software test automation

Skills you'll need

  • 👥

    Collaboration

    Works with others by being open, clear in communication and listening to achieve goals

  • 🧮

    Numerical problem solving

    Works with numerical information and performs mathematical calculations to solve problems

  • 🔍

    Attention to detail

    Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables

Meet the team

Avatar
Engineering

Databricks

Our global engineering team develops and operates one of the largest-scale software platforms. With global customers in every vertical — from healthcare to software — our team collaborates and innovates together to solve multicloud, distributed systems, data visualization and infrastructure challenges. Join our team to build and evolve our product — together, we can revolutionize the future of data and AI.