Bizcover
Business Insurance Sales Consultant Role
Quick details
About the role
BizCover has got small businesses backs when it comes to insurance! Small businesses need insurance to protect their livelihoods. We value uniqueness and character; our Talented Team are the secret to our ongoing success. We have big ambitions, and to support these ambitions we always need more Talented people to join the BizCover Family.
BizCover is passionate about helping small businesses find the right insurance cover fit for their business and our sales department is directly responsible for making that happen. Our Sales Consultants follow up warm leads, which are organically sourced from our website, from customers who have started the process of getting an insurance quote online.
We look for Sales Consultants who are eager to learn, driven and above all empathetic, so that they can give our customers an amazing experience to keep them coming back! The main priority is to ensure a high-quality outcome to customers who contact BizCover, with a focus on sales conversion.
Consultants follow up leads in form of inbound and outbound enquiries. Using the knowledge of BizCover’s Insurance products, consultants are responsible for ensuring customers are purchasing the right business cover. They strive to maintain a high standard of communication and customer engagement.
Seniority
Mid Level
A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically after a few years of experience.
Responsibilities
Query Handling
Address and resolve queries, questions, and problems to ensure positive customer outcomes and experiences
Customer Success Journey Management
Identify customer goals and facilitate a process to help reach them
Strengths
Resilience
Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change
Negotiation
Persuades others to shift their views and/or behaviours with the goal of reaching consensus
Problem Solving
Identifies problems and develops logical solutions that address the problems
Applying with Hatch
Bizcover is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background. Learn more about Hatch.