Bizcover

Business Insurance Sales Consultant Role

Quick details

    Work from office & home
    Sydney, AU
    Full-time
    5 positions
    Offers visa sponsorship
    Mid Level
    Closed 19 Aug 2022

About the role

BizCover has got small businesses backs when it comes to insurance! Small businesses need insurance to protect their livelihoods. We value uniqueness and character; our Talented Team are the secret to our ongoing success. We have big ambitions, and to support these ambitions we always need more Talented people to join the BizCover Family.

BizCover is passionate about helping small businesses find the right insurance cover fit for their business and our sales department is directly responsible for making that happen. Our Sales Consultants follow up warm leads, which are organically sourced from our website, from customers who have started the process of getting an insurance quote online.

We look for Sales Consultants who are eager to learn, driven and above all empathetic, so that they can give our customers an amazing experience to keep them coming back! The main priority is to ensure a high-quality outcome to customers who contact BizCover, with a focus on sales conversion.

Consultants follow up leads in form of inbound and outbound enquiries. Using the knowledge of BizCover’s Insurance products, consultants are responsible for ensuring customers are purchasing the right business cover. They strive to maintain a high standard of communication and customer engagement.

Seniority

Mid Level

A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically after a few years of experience.

Responsibilities

Query Handling

Address and resolve queries, questions, and problems to ensure positive customer outcomes and experiences

Customer Success Journey Management

Identify customer goals and facilitate a process to help reach them

Strengths

Resilience

Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change

Negotiation

Persuades others to shift their views and/or behaviours with the goal of reaching consensus

Problem Solving

Identifies problems and develops logical solutions that address the problems

Applying with Hatch

Bizcover is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background. Learn more about Hatch.