Virgin Australia

Analytics Associate

Aims to be the best value carrier in the market

  • Data and Analytics

  • Full-time

  • Hybrid | Sydney, NSW, AU

  • Visa sponsorship · No

  • Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.

  • ·

Jane Sharp

Hiring manager, Virgin Australia

Why Virgin Australia

We're on a mission to make flying better than 'nice'. Because why should you settle for a 'nice' flight, when you can have a wonderful one?

To help make our mission possible, we've brought on 2000 new team members, including 1440 in airports and in the air. We've restructured our fares, launched innovative in-flight experiences like the Middle Seat Lottery, and committed to a net-zero emissions target by 2050.

It's all part of our journey to create new and uplifting experiences, pack flights full of flair and personality, and Bring on Wonderful.

About the role

As an Analytics Associate at Velocity, your role is to act as the key analytics contact for your squad. Each squad is made up of Product Owners, Marketing and Analytics. You will provide insights and analytics to better understand the members, partners and behaviours to support critical business decisions on program construct, member experiences and partner engagement to drive business value and support the squad OKRs.

The Analytics Associate would be partnered with more senior team members to enable growth and provide support within the role.

Key accountabilities of the role include:

Insight Analytics - the ability to be curious, answer questions with the data, listen to business problems and identify solutions through your analysis and investigation into the data.

Reporting and Dashboards - where appropriate, build and publish reports that support the ongoing needs of the squad.

Squad/Stakeholder Engagement - Represent analytics in all agile ceremonies and provide analytical input during planning, design and discussions within your squad (with support from your senior team members). Listen and interpret the challenges faced by the squad and work together on solutions.

Key requirements for the role:

Technical ability - Strong/Expert SQL skills. Previous experience with data visualisation programs such as Tableau, Power BI desirable.

Experience - 2+ years' experience in an insights analytical role or equivalent. Experience with mining large datasets (utilities, banking etc). Loyalty and/or Marketing analytics experience desirable.

Skills - Highly level of data literacy and numeracy. A business partnering mindset; a strong and proactive collaborator. Exceptional written and verbal communication skills

Overall, a love of numbers, an inquisitive mind and a drive to solve and support for business and customer challenges.

What you'll be responsible for

  • 📶

    Data Analysis and Reporting

    Analyze data to discover and communicate insights, and offer concrete recommendations for key stakeholders to make critical decisions

  • Stakeholder Engagement

    Partner with stakeholders to understand specifications, business requirements, and communicate insights

  • 📊

    Data Management and Visualization

    Create and maintain the organization’s Business Intelligence tools, and present complex data in simple, visual ways for key stakeholders

Skills you'll need

  • 🧮

    Numerical problem solving

    Works with numerical information and performs mathematical calculations to solve problems

  • 🔍

    Attention to detail

    Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables

  • 💡

    Problem solving

    Identifies problems and develops logical solutions that address the problems

Meet the team


Virgin Australia

Applying with Hatch

Virgin Australia is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background.

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