Claims Administrator

Make insurance easy

  • Administration

  • Full-time

  • Hybrid | Sydney, NSW, AU

  • Visa sponsorship ยท No

  • Junior ยท A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.

  • ยท

Sofie Van Stappen

Hiring manager, Bizcover

Why Bizcover

BizCover has got small businesses backs when it comes to insurance! Small businesses need insurance to protect their livelihoods. We value uniqueness and character; our Talented Team are the secret to our ongoing success. We have big ambitions, and to support these ambitions we always need more Talented people to join the BizCover Family.

BizCover is passionate about helping small businesses find the right insurance cover fit for their business and our sales department is directly responsible for making that happen. Our Sales Consultants follow up warm leads, which are organically sourced from our website, from customers who have started the process of getting an insurance quote online.

About the role

We are looking for a Claims Administrator to join our dynamic Service team and provide excellent customer service to our clients. The ideal candidate will have strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. Responsibilities include processing claims, maintaining accurate records, and communicating effectively with clients and other team members. The successful candidate will be proactive, customer-focused, and adept at problem-solving. If you are a team player with a passion for helping others and ensuring client satisfaction, we encourage you to apply and become a part of our growing organization.

Day to day responsibilities

  • Provide administrative support to the claims team, including data entry, and preparing claims files for lodgment
  • Assist the wider claims team in the management of claims, from initial notification to final settlement
  • Liaise with clients, insurers, and other stakeholders to gather necessary information for claim processing
  • Maintain accurate records and documentation for all claims
  • Collaborate with the claims team to ensure efficient and effective claims handling

What you'll be responsible for

  • ๐Ÿ‘๐Ÿผ

    Cross-Functional Support

    Provide general and clerical tasks to help various teams in the organization collaborate and operate effectively

  • โœ…

    Stakeholder Engagement

    Partner with stakeholders to understand specifications, business requirements, and communicate insights

Skills you'll need

  • โœ…


    Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

  • โœ๐Ÿผ

    Written communication

    Writes in a clear and structured format to convey information and ideas effectively to a target audience

  • ๐Ÿ”

    Attention to detail

    Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables

Meet the team



Applying with Hatch

Bizcover is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background.

Learn more about Hatch