JB Hi-Fi

Home Installer (TV, Audio, Whitegoods & IT)

JB you've done it again!

  • Customer service and support

  • Contract

  • Office | Melbourne, VIC, Australia

  • Visa sponsorship · No

  • Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.

  • ·

Why JB Hi-Fi

The business was established in 1974 by Mr. John Barbuto (JB), trading from a single store in East Keilor, Victoria. He had one simple philosophy: to deliver a specialist range of Hi-Fi and recorded music at Australia's lowest prices.

The business was sold in 1983 and by 1999 another nine stores were opened.

In July 2000 JB Hi-Fi was purchased by private equity bankers and senior management with the aim of taking the successful model nationally.

In October 2003, JB Hi-Fi was floated on the Australian Stock Exchange.

Now, maintaining Barbuto's original philosophy, JB is one of Australasia's fastest growing and largest retailer of home entertainment.

In July 2004, JB bought the Queensland Clive Anthony chain of stores which sell consumer electronics, white goods, cooking appliances and air-conditioning.

JB stores offer the world's leading brands of Hi-Fi, Speakers, Televisions, DVD's, VCR's, Cameras, Car Sound, Home Theatre, Computers and Portable Audio and continues to stock an exclusive range of specialist Hi-Fi products.

JB Hi-Fi also offers the largest range of video games, recorded music, DVD music and DVD movies with over 50,000 CDs and most major studio DVD releases, all at cheap prices! Customers are able to buy online from our huge range of CDs, DVDs, and games (see home page).

JB Hi-Fi has it all - best brands, huge range, cheapest prices, convenient locations, but most importantly genuine personal service from our experienced specialist staff.

About the role

About the opportunity We’re looking for skilled subcontractors who are passionate about helping customers get their products installed and setup conveniently, which aligns to our purpose of helping people with better ways to live, learn work and play. If you share our passion for helping people with their tech, then we’d love to partner with your company.

About you We’re looking for TV, Audio, Whitegoods and I.T. Installers with the following:

  • Passion for helping people with their tech products.
  • Experienced in installations of products such as; TV, Audio, Whitegoods, Computers & Wi-Fi products in residential and/or commercial settings.
  • Australian Business Number (ABN) and registered for GST.
  • Australian Driver’s license and suitable vehicle.
  • White card and right to work in Australia.
  • Relevant insurance policies.

What you'll be responsible for

  • ⚙️

    Technical Support and Training

    Provide technical support and training to clients and end users

  • 🚦

    Technical Incident Resolution

    Analyze and resolve technical and functional product issues for internal and external customers

Skills you'll need

  • Prioritization

    Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

  • 🎙

    Verbal communication

    Speaks clearly to convey information effectively to a target audience

  • 💡

    Problem solving

    Identifies problems and develops logical solutions that address the problems

Meet the team

Avatar
Customer service and support

JB Hi-Fi