Regulatory Support Specialist - Uber

**About the Role**

Regulatory Support is a critical function within Community Operations at Uber, and is essential to the ongoing compliance and safety operations of our business. Regulatory Support Specialists help Uber to meet our local regulatory compliance requirements. Regulatory Support leverages several information channels to identify and report notifiable incidents to regulators, as well as respond to detailed requests for information from regulators.

**Your Impact in Role**

-   Triage and draft notifiables for regulators: Identify and draft notifiables in a timelymanner from the triage queue.
-   Assist in projects: Work on lookbacks and other ad-hoc projects identified by the team

The Experience You'll Bring

-   You'll have some experience in a high-volume, fast-paced customer-facing role
-   A flair for writing - you know the right turn of phrase in all situations and a confidence in speaking - you will be the voice of Uber
-   Passion for helping others and creating support experiences that surprise and delight
-   Ability to break down complex problems, offer well thought-out recommendations and push problems to resolution with multiple stakeholders and decision-makers
-   Skilled at handling multiple tasks at once and you have the drive to see them to completion

**Additional Details:**

-   Weekends and holidays are required 
-   Visa Sponsorship is not available

Journalist

7NEWS is currently looking for a Journalist to join the 7NEWS Sydney team. This is a fantastic opportunity for anyone looking to take their first step in the media industry, in an energetic team that is invested in your personal and professional development.


News

Relationship Manager

This role exists to enable Support Coordinators, alongside their clients, find ongoing success on the Hireup platform. You’ll be the primary point of contact for Support Coordinators and continuously push for the best. Whether it’s going the extra mile to facilitate Support Coordinator clients to connect with quality support workers or delighting Support Coordinators with platform features that will make their lives easier, you’ll be making a purposeful impact on the disability community every day.

Account Executive

We are seeking an Account Executive (AE) who will ensure that ABC Glofox fulfills its obligation to its customer and exceeds client expectations for support. The Account Executive will be responsible for driving revenue growth by developing and managing clients through their full life cycle at ABC Glofox. The primary goal of this position is to build and maintain strong relationships with customers and to identify and pursue new sales opportunities. The AE will work closely with cross-functional teams, including marketing, product development, and customer support, to ensure alignment of sales initiatives with business objectives. 


Development 

Graphic Designer - Science

As part of this growth, we’re looking for an Graphic Designer - Science to join our team and help us create amazing brand-aligned interactive video lessons and visuals across our educational content offering. We’re passionate about investing in great design because we know its impact on our company, our products and, most importantly, our customers. So if you’re all about designing engaging e-learning experiences efficiently and have a keen interest in how to communicate educational content effectively, we should chat.

Work closely with our Educational Content and Design teams to create high-quality visual designs for online elearning courses spanning video, imagery and written content. This will be focused on our Science subjects; Chemistry, Physics and Biology.

Customer Support Specialist

As a Customer Support Specialist at Glofox, you will be accountable for supporting our diverse customer base predominantly by email, live chat and phone using our support tool Zendesk. You will be responsible for owning customer support issues all the way from initial contact right through until resolution.


Customer Support 

Marketing Coordinator

As part of this growth, we’re looking for a Marketing Coordinator to join our epic Marketing team! As Atomi’s Marketing Coordinator, you’ll help us orchestrate captivating marketing campaigns. From sizzling event activations to delivering trendsetting content, you’ll be the lifeblood of Atomi’s brand engagement. But that’s not all. Read on to get a glimpse of your day-to-day and what we are looking for.

Consultant CX Measurment

You will be working in the CX Team, which will give you the opportunity to work with big clients and get your hands dirty in big, complex data.


Customer Success

Full-time Forex Sales Account Manager （Bilingual English&Mandarin）

Payroll Specialist

A full-time 12-month fixed-term (Parental leave replacement) Payroll Specialist position has become available at AGL. Based in Sydney, the Payroll Specialist supports the day-to-day execution and delivery of all payroll operational activities for assigned payroll areas. Key to success will be the ability to facilitate high quality payroll outcomes by following processes that are consistent, predictable, and productive. 


Payroll

Strategy & Operations Manager

As a Strategy & Operations Manager at Cover Genius, you will play a pivotal role in driving our group strategic initiatives and ensuring their successful execution. 

You will work closely with cross-functional teams to shape our business strategies, identify opportunities for improvement, and facilitate the achievement of our business goals. This position offers an exciting opportunity for an experienced professional who thrives in a dynamic and collaborative environment.

-   Support the process for defining company strategies, translating them into actionable plans, and driving their execution.
-   Provide strategic investigative insights and frameworks to propel projects and initiatives forward.
-   Manage strategic initiatives across multiple teams, engaging stakeholders when needed, especially in projects that span Product, Sales, Partner Growth, Insurance, Marketing and Technology
-   Serve as the chief project and business manager for key initiatives, ensuring their successful planning, execution, and delivery.
-   Focus on driving business results and strategic initiatives through operational rigor, collaboration, and cross-functional/leadership alignment.
-   Identify areas within the business to drive performance and efficiency improvements, unlocking productivity and accelerating execution by supporting project management of these initiatives.
-   Analyze existing data and industry best practices to ensure programs, processes, and initiatives are meaningful and aligned with the overall business strategy.

Senior Analyst – Group Planning & Reporting

The Group Planning & Reporting team provides insights and support to a broad range of stakeholders across AGL Energy. You will be part of The Group Planning & Reporting team which manages the annual budget cycle, quarterly reforecasts, monthly management reporting, and components of half and full-year external reporting. The team focuses on providing reporting and analysis to the Executive leadership team and the Board in order for them to make both financial and strategic decisions. 


Finance

Insights Analyst

We are seeking a highly skilled and experienced Insights Analyst to join our dynamic team. As an Insights Analyst, you will play a crucial role in driving data-driven decision-making and delivering actionable insights to support Woolworths Group Risk strategic objectives.

Supply Planning Analyst

Reporting to the Head of Planning, the S&OP Supply Planning Analyst will work to implement a Supply planning cycle and process at TGE


Project

Product Designer

The Product Designer is responsible for the design efforts of Streem’s realtime media monitoring platform. You will play a critical role in shaping the user experience of Streem’s product, and work collaboratively across various teams within the business to deliver exceptional results for clients.

With a user-centred approach to your work, you will be required to conceptualise, visualise, test, and implement. You will need to understand product requirements, turning them into low or high fidelity designs and iterate them based on feedback. You will work closely with the Engineering and Product team in the full lifecycle of a product. Working with them on a range of products, some pixel perfect and others that need a quick solution.

**Responsibilities:**

-   Adopt a user-centred design approach, meeting the expectation of internal stakeholders and clients. 
-   Design intuitive and aesthetically pleasing interfaces and designs, enhancing customer experience. 
-   Collaborate closely with Streem’s Product Managers, Engineering team, and other internal and external stakeholders. 
-   Identify design problems and technical constraints, conduct usability testing and advise solutions accordingly.
-   Collaborate and assist the Product teams’ building of Streem’s overall design system and plans.
-   Stay up-to-date with emerging trends within the industry, including emerging design tools, product design, best practice, etc.

Cloud Engineer Microsoft


As a key member of the Microsoft Cloud Operations practice, manage our customer environments and fulfil day-to-day activities including level 3 and 4 support tickets, service request and escalations for our customers’ cloud environments.


Microsoft Cloud Operations

Junior Product Manager

The Junior Product Manager helps drive the product lifecycle and product roadmap for Streem’s realtime media monitoring platform. They communicate and translate the product vision to the development team, prepare documentation and communication, and act as the voice of the product within the company. They unite business, product development, marketing, and sales to ensure successful delivery of new and existing tools, features and services.

**Responsibilities:**

-   Work with senior Product leadership to help drive the roadmap, synthesise commercial requirements and enable development quickly and efficiently.
-   Balance the needs of the customer and the business in decision making during all stages of the product lifecycle.
-   Communicate technical concepts and terminologies clearly and concisely to nontechnical stakeholders.
-   Work closely with design, marketing, sales, and engineering teams to understand what’s achievable then help conceptualise the solution and implement it.
-   Collaborate with the extended Product Management team to deliver common features and connected data across our technologies.
-   Document rationale for new initiatives and product features with a focus on customer value and strategic fit.
-   Manage the full product lifecycle, integrating feedback into requirements, driving prioritisation and launching projects.
-   Other duties as determined by Streem from time to time as they relate to Product and Design.

Team Coordinator

The Payments and Schemes Team operates and develops some of Australia’s biggest and most critical payment networks and schemes. This includes BPAY, eftpos and NPP networks which facilitate billions of transactions annually and are critical networks for consumers and merchants across Australia.
This role is an outstanding opportunity for someone seeking to cut their in an all rounder team / business coordination role, within our P&S Team where you will report to Adrian Lovney – the Chief Payments and Schemes Officer.
You will play a key role in ensuring that the Payments and Schemes team is operating smoothly, energetically and effectively through:
- Helping organise and coordinate inputs and activities for the key team forums (leadership meetings, all-hands)
- Developing and embedding key business processes that support efficient team operation
- Supporting the Chief Payments and Schemes Officer in preparing for various internal and external meetings and committees
- Works closely in conjunction with an experienced and skilled EA, with meetings, scheduling, approvals including expenses, events.



Commercial

Investor Services Associate 

As an **Investor Services Associate** you will join an energetic, enthusiastic and supportive team. You will be responsible for the day-to-day administration and operations in the Investor Services team. This hands-on role will include the management of incoming/outgoing shareholder administrative enquiries and service requirements, as well as being hands-on with day-to-day requirements of preparing for our busy AGM season. At all times you will be a positive ambassador of the Automic Group brand and share in our culture and values.

**Responsibilities**

-   Handle investor enquiries by email, phone, live chat and mail correspondence 
-   Manage inbound and outbound investor communications
-   Verify and assist with investor correspondence and instructions
-   Auditing and filing all processed documentation 
-   Maintain a professional image for the business

Strategy Analyst

As a Strategy Analyst, your role is to help drive corporate strategy and help the business make robust decisions. You will solve key business problems by asking the right questions, conducting analysis and gathering data to support hypothesis.
Sitting centrally, but supporting all business functions, you will have exposure to each business function partnering with business leaders and teams to support the identification of key business needs and challenges and developing plans to address them.


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