American Express
Marketing Executive
Our mission is to become essential to our customers by providing differentiated products and services to help them achieve their aspirations.
Marketing
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why American Express
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more.
For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
About the role
The Enterprise Comms & MarTech Experiences (ECMX) team is a global organization that sits within Enterprise Digital & Data Solutions (EDDS). It is American Express’ marketing services centre of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech & MarOps solutions.
American Express Comms & MarTech Experiences (ECMX) team is a global organization that sits within the Digital & Data Solutions (EDDS) team. It is American Express’ marketing services centre of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech & MarOps solutions.
How will you make an impact in this role? This role sits within a global team responsible for enabling Merchant and Card Member growth strategies, while ensuring flawless marketing delivery and a continuous focus on operational transformation. The role is responsible for the solution design and delivery of marketing campaigns which is required to go through an end to end Campaign Execution Process and includes the governance, setup and mandatory review and approvals required before launching in-market.
Key Responsibilities
- Provide comprehensive marketing campaign consultation, solution design and execution services to Marketing partners in support of strategic priorities.
- Collaborate with key business partners to align on campaign objectives, feasibility and overall risk - ensuring we can deliver on the promise to our customers.
- Partner with Product teams and other stakeholders to identify and implement process transformation opportunities across the marketing lifecycle – with a focus on driving speed to market, agility and improved quality metrics.
- Build Marketing Operations expertise - understand the possibilities/nuances of products, processes & capabilities available to our marketing partners.
- Provide outstanding customer service to marketing colleagues across the enterprise.
Minimum Qualifications
- Passion for/interest in Marketing Operations and/or Project Management & Delivery.
- Energetic self-starter with excellent attention to detail, strong process/project management and organizational skills with the ability to think end-to-end.
- Excellent relationship/partner leadership skills/experience with ability to interact, consult and influence up and down across multiple partners.oh
- Strong problem-solving skills and willingness to get into the details to identify solutions.
- Ability to operate independently and collaborate effectively with colleagues; experience working in a deadline driven dynamic, fast paced, global environment.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Flexible work arrangements and schedules with Amex Flex
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
What you'll be responsible for
- 🗂
Campaigns and Projects
Develop and execute campaigns and projects, including co-branding, events, and lead-sharing
- ✏️
Content Creation
Develop and distribute content that supports key business or marketing goals
- ❎
Multi-Channel Strategy
Execute marketing strategy by using relevant marketing channels
Skills you'll need
- 🧩
Creativity
Generates multiple innovative/new/novel ideas to solve a problem
- ✍🏼
Written communication
Writes in a clear and structured format to convey information and ideas effectively to a target audience
- 💭
Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
Meet the team
