Commonwealth Bank

Associate Director, Corporate Client Coverage

To empower our people and the communities in which we work and making sustainable, transparent and balanced business decisions.

  • Sales and customer success

  • Full-time

  • Office | Sydney, NSW, Australia

  • Visa sponsorship · No

  • Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.

  • ·

Why Commonwealth Bank

We really love working here, and we think you will too. Diversity, flexibility and innovation are just some of the reasons why our people come to work every day.

Our team includes around 45,000 people from all walks of life, with different goals, experiences, and perspectives. At CommBank we’ll encourage and support you to be yourself. This is a place where you can feel confident expressing who you really are; where you belong because of your uniqueness.

About the role

See yourself in our team: Global Institutional Banking Coverage (GIBC or Coverage) leads the origination and banking relationship management for CBA’s Institutional Banking franchise. The team’s purpose is to provide our clients with solutions across the full spectrum of the Institutional Banking capability set to support their strategic objectives, including bespoke financing solutions, risk management and transaction banking.

Our team is responsible for the origination and management of key client relationships across general industrials – spanning across large corporates in retail, construction, manufacturing, transport and logistics. Sitting within Coverage’s Diversified Corporates team, you will have direct exposure to large ASX listed companies and the opportunity to work closely with all product teams across IB&M.

Do work that matters: You will contribute to achieving Coverage’s core purpose by assisting the team’s senior bankers drive the full deal lifecycle and management of key clients – this includes idea generation, preparation of pitch materials, transaction structuring, credit analysis, client due diligence and playing a leadership role on key workstreams.

Key elements of the role include:

  • Drive transactions end-to-end, including the co-ordination of key product partners and leading internal approval processes.
  • Be an effective escalation point and problem solver for servicing the day-to-day operational requirements across the client lifecycle.
  • Assist in the origination and idea generation of new client opportunities, working closely with product partners, credit risk and other stakeholders as required.
  • Assist in further build out of relationships with key clients in the portfolio across different seniority levels within clients.
  • Play a leadership role in team portfolio management activities, including managing completion of annual reviews, client planning and other portfolio monitoring activities.
  • Pending experience level, role also has potential for direct management of a portfolio of client relationships. We’re interested in hearing from people who have:
  • At least 6 years of experience in banking, corporate finance, accounting or similar discipline.
  • Experience in credit assessment, debt structuring and client-facing roles within corporate / institutional banking will be highly regarded.
  • Advanced credit analysis skills.
  • Advanced ability to understand key drivers of a business and come up to speed on new industry / clients.
  • Strong understanding of key institutional / corporate banking lending products.
  • Excellent problem solving and written and verbal communication skills with an ability to influence senior stakeholders.
  • Strong interpersonal, collaboration, and negotiation skills; ability to build rapport with clients and internal stakeholders.
  • Ability to work under high pressure with tight deadlines.

This opportunity will give you exposure to a wide range of stakeholders at all levels of the business whilst being part of a team that is focused, smart, hardworking and passionate about our shared vision to create the very best experience for our customers. 

What you'll be responsible for

  • 💬

    Customer Advocacy and Feedback

    Advocate for customers by providing feedback to internal teams on how to better meet customer needs

  • 👍🏼

    Adoption and Success Management

    Support customers gain value from the product / service. Including check-ins, training, addressing blockers to adoption, and providing best practice advice

  • 💼

    Account Retention and Expansion

    Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions

Skills you'll need

  • 👥

    Collaboration

    Works with others by being open, clear in communication and listening to achieve goals

  • 🛎

    Service orientation

    Actively seeks and develops strategies to help key stakeholders

  • 💡

    Problem solving

    Identifies problems and develops logical solutions that address the problems

Meet the team

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Sales

Commonwealth Bank