Australian Payments Plus
Senior Product Designer
The AP+ team strives to deliver world leading innovation, excellence in delivery, and customer experiences that delight and inspire us to build a better, stronger and more prosperous Australia.
Design
Contract
Office | Sydney, NSW, Australia
Visa sponsorship · No
Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
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Why Australian Payments Plus
At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.
AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.
About the role
The Role: As the Product Designer UI / UX, your role will sit with the Product Design team within our Open Payments division which drives a good chunk of our innovation. At AP+ Product design spans the end-to-end design process, for all platforms and audiences – from scoping to concepting to designing and launching experiences. We work closely with our Product and Tech teams to bring ideas to life and solve meaningful problems in society – for both consumers and businesses.
Proposed Position Requirements are:
- Contribute to overall product strategy and design decision making
- Collaboratively ideate solutions to problems through product design innovation
- Support the Design and ship products (conceptual and/or production ready) that are informed by customer insights and team feedback
- Help cultivate a healthy, supportive team environment & occasionally lead design rituals like critiques, team catch ups, and coaching sessions
- Regularly contribute to the AP+ Design System - a living, scalable guide for all Brand and UI assets – as well as other internal design kits/resource
- Be an advocate for design and our customers at AP+
- Collaborate with, and influence designers from major institutions across Australia to ensure best practice and consistency across the AP+ network
- Stay close to designers across AP+ and collaborate on joint initiatives
**The capabilities we’re seeking are: **
- A solid understanding of common UX patterns, product thinking, journey/flow mapping, lo-fi prototyping, and the ability to turn ideas into tangible concepts
- Strong visual design skills to create polished, co-build-ready designs that use & scale our AP+ Design System.
- Experience with convert static designs into interactive prototypes that demonstrate various states of components, element behaviour and screen to screen interactions
- Ability to facilitate or participate in qualitative and quantitative research processes to derive insights for product improvements
- You’ll be comfortable working with the latest design tools, Figma & Adobe Suite, Miro, Slack & Microsoft suite
What you'll be responsible for
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Project Coordination
Coordinate people and processes to ensure the effective and timely running of a project
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Leading of UX and UI Design
Lead the design of product features underpinned by UX and UI Design principles to create desired user-centred experiences
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Customer Journey Insight Development
Understand a brand’s customers and their journey throughout touch points and processes, to drive strategy for positive customer experience
Skills you'll need
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Collaboration
Works with others by being open, clear in communication and listening to achieve goals
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Flexibility
Copes with changes and ambiguity in varying circumstances and can adapt behaviour effectively
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Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
Meet the team
