DocuSign
Deal Desk Manager
Accelerate business and simplify life for companies and people around the world.
Business Operations and Strategy
Full-time
Office | Sydney, Australia
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
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Why DocuSign
We pioneered the development of e-signature technology, and today DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time.
About the role
The Manager Deal Desk position plays a crucial role in supporting the company’s growth in APJ. More specifically, this role will assist the APJ sales team with their complex and/or high value deals by providing deal structuring advice and deal approvals including discounting, order form terms, and MSAs. This role represents a tremendous growth opportunity for individuals seeking to build a career in the SAAS space and have an interest in understanding the operations behind Sales, Sales Operations, Revenue Operations, Pricing Strategy and Legal. This position supports the Sr Director of Global Business Practices by performing data analysis, pricing analyses, approval analyses and assisting in the development of sales deal training materials. This role enables one to have the understanding and background to move into a variety of other roles including Deal Desk, RevOps, or Sales Operations.
What you'll be responsible for
- ⭐️
Sales and Customer Success Process Improvement
Experiment with new ideas, processes and tools to improve and scale the way that we engage with customers
- ⤵️
Pipeline Management
Prioritize and maintain pipeline while owning the sales cycle from discovery to close, in order to meet targets and goals
- 🔋
Sales Team Enablement
Identify opportunities to enhance processes and resources that enable team performance and time spent with prospects or customers
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- ✅
Prioritization
Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems