Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space.
We are also ambitious to grow, by expanding and enhancing the total Westfield experience through technology, digital products, data and differentiated customer experiences.
Over the last two years we’ve introduced Westfield Plus – our customer membership experience. Through Westfield Plus we build direct personalised relationships with our customers, and we deliver valuable benefits that elevate the total customer experience – both physically and digitally.
We have now built our membership base to over 3 million customers. And we are focused on expanding and enhancing our membership program to deliver beautiful experiences that connect the digital and physical experience with Westfield like no other. We’re looking for people to join our team and help us build an exceptional program that will transform the experience of Westfield for all our customers.
About the role
As the Marketing Assistant at Westfield Parramatta, you will support the broader marketing team to deliver events and communications, execute flawless marketing campaigns as well as play a key role in the broader Customer Experience Team.
What you'll be responsible for
Marketing analytics and reporting
Collect, analyze, and report on metrics to determine the success of marketing efforts and return on investment
Support campaigns through various activities, including brainstorming, copywriting, partner or vendor liaison, and campaign execution
Use software to automate and simplify marketing tasks
Skills you'll need
Works with others by being open, clear in communication and listening to achieve goals
Generates multiple innovative/new/novel ideas to solve a problem
Identifies problems and develops logical solutions that address the problems