Designing better ways to work through cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. HR, Talent, Time Management, Benefits and Payroll. Informed by data and designed for people.
About the role
Expand the product reach and profit revenues for ADP's Small Business Products and Services within the Small Business Market, while achieving individual sales targets and KPIs as set by the Sales Manager. This role is office based and focuses on closing marketing generated sales leads as well as sourcing new sales opportunities through outbound cold calls and emails.
What you'll be responsible for
Customer Advocacy and Feedback
Advocate for customers by providing feedback to internal teams on how to better meet customer needs
Adoption and Success Management
Support customers gain value from the product / service. Including check-ins, training, addressing blockers to adoption, and providing best practice advice
Account Retention and Expansion
Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions
Skills you'll need
Works with others by being open, clear in communication and listening to achieve goals
Actively seeks and develops strategies to help key stakeholders
Identifies problems and develops logical solutions that address the problems