Dialpad
RVP, ANZ Sales
To completely transform the way the world works together.
Sales and customer success
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Entry Level · A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.
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Why Dialpad
Dialpad is where work comes together—one, beautiful workspace for anywhere communication & collaboration. Dialpad has built groundbreaking and truly unified products, including the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and an AI contact center—all powered by the most advanced communications AI in the world. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.
About the role
The team You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global Sales team is made up of Sales Development, Channel, Enablement, Commercial, MidMarket, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex communication problems felt by everyone around the world.
Your role The sales leader we are looking for has these traits: you’re intelligent, you’re a self-starter, you enjoy developing people, and you like working with a smart, talented team of salespeople. Reporting directly to our Managing Director APAC, our next Regional VP (RVP), ANZ Sales Sales will manage a team of Mid-Market and Commercial AE’s. They’ll be an experienced leader with the ability to creatively motivate our team and help our Sales teams hit their goals and resource new ways to excel.
What you’ll do
- Recruit, mentor, and direct a team of high performing AEs in the Mid-Market and Commercial space to uncover new business opportunities.
- Run weekly team meetings and 1:1’s with your AEs, as well as bi-weekly coaching sessions.
- Coach and evaluate your team’s skills, identify any gaps and use this knowledge to uplevel their abilities to run the sales process.
- Accurately forecast weekly, monthly, and quarterly attainment.
- Actively participate in the sales cycle to bring sales leadership and strategic support.
- Oversee lead distribution and pipeline management.
- Create, experiment, and implement new ways of engaging with prospects to increase win rates and provide an amazing full-cycle customer experience.
- Plan and deliver sales strategies to meet and exceed sales projections.
- Analyze data and work with cross-functional, global, counterparts to improve the product's vision and drive growth initiatives and market insights.
- Increase the effectiveness of tools and communication channels by recognizing opportunities for innovation and proactively implementing new systems and processes.
- Optimize resources and budget and partner with internal teams to execute sales strategy as we introduce enhancements to existing solutions and/or release new products.
- Be a hands-on, scrappy mentor who enthusiastically looks forward to coaching and developing the team.
- Establish and track key performance indicators (KPIs) to evaluate the success of regional initiatives. Regularly report on regional performance to the Managing Director.
- Foster a high-performance culture that emphasizes teamwork, accountability, and continuous improvement.
Skills you’ll bring
- BA/BS degree or equivalent practical experience.
- 4-6+ years of SaaS sales experience in the Mid-Market or Enterprise segment.
- 3+ years people management experience.
- Ability to work independently and prioritize effectively and balance multiple, disparate work streams.
- Excellent analytical, problem-solving, negotiation skills and strong financial acumen.
- Determination and persistence in pursuit of goals.
- Needs to possess a strong emotional intelligence and ability to inspire and develop direct reports.
- Brings a strong work ethic; takes the initiative and thinks creatively to get the job done.
- Must be able to coach teams that handle a full-cycle sales process - prospect to close - small to large strategic deal sizes ($10K-300K ACV).
- Experience coaching teams using MEDDPICC or SPICED.
- Experience with Salesforce, Outreach, LinkedIn Sales Navigator, and ZoomInfo.
What you'll be responsible for
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Outbound Prospecting
Generate new sales opportunities and move them through the funnel by drafting outreach messages and sequences, and identifying the needs of customers
- 💼
Sales Pipeline Management
Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities
- 🔋
Sales Team Enablement
Identify opportunities to enhance processes and resources that enable team performance and time spent with prospects or customers
Skills you'll need
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
- 💭
Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global Sales team is made up of Sales Development, Channel, Enablement, SMB, MidMarket, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex, communications problems felt by everyone around the world.