Zurich Australia
New Business Case Manager
Create a brighter future together.
Business Operations and Strategy
Full-time
Office | Sydney, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why Zurich Australia
Zurich is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. Founded 150 years ago, Zurich is transforming insurance. In addition to providing insurance protection, Zurich is increasingly offering prevention services such as those that promote wellbeing and enhance climate resilience.
About the role
As the Case Manager within the New Business Underwriting Operations team, you will be responsible for tracking new business submissions, completions, and relentlessly working to reduce end-to-end turnaround times through suspense management activities.
What you'll be responsible for
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Process Management and Ongoing Improvement
Manage and improve organizational processes to minimize complexities and increase productivity
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Stakeholder Engagement
Partner with stakeholders to understand specifications, business requirements, and communicate insights
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Quality Assurance
Ensure processes, procedures and tools meet quality requirements set by the organization
Skills you'll need
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Collaboration
Works with others by being open, clear in communication and listening to achieve goals
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Written communication
Writes in a clear and structured format to convey information and ideas effectively to a target audience
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Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
Meet the team
