Frankieone
Account Director
Sales and Customer Success
Full-time
Office | Sydney, Australia
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
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Why Frankieone
About the role
We are looking for an experienced Account Director to join our award winning team. Bringing passion for what you do, you will be the owner of strategic relationships with our large clients, delivering to and above their expectations. You will bring Frankie employees from across teams together to form ‘pods’, coaching and empowering these teams to drive our growth.
What you'll be responsible for
- ⭐️
Sales Pipeline Fulfilment
Ensure the top of the sales pipeline is adequately filled with quality leads
- 💬
Customer Advocacy and Feedback
Advocate for customers by providing feedback to internal teams on how to better meet customer needs
- 💼
Sales Pipeline Management
Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
Bringing passion for what you do, you will be the owner of strategic relationships with our large clients, delivering to and above their expectations. You will bring Frankies from across teams together to form 'pods', coaching and empowering these teams to drive our growth.