Schneider Electric
Customer Project Team Manager
To be your digital partner for Sustainability and Efficiency.
Business operations
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
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Why Schneider Electric
We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centers, infrastructure and industries.
We are the most local of global companies. We are advocates of open standards and partnership ecosystems that are passionate about our shared Meaningful Purpose, Inclusive and Empowered values.
About the role
Your Mission: In this pivotal role, you will manage customer projects and services across several states and with a diverse customer base. Customer Project Team Manager, you’ll lead a multicultural team, ensure top-notch project execution, and maintain exceptional customer communication. Your responsibilities will include overseeing project performance, controlling P&L, and driving transformation initiatives for enhanced software, services, and sustainability. Key Responsibilities:
- Lead and support project management teams to ensure successful execution.
- Monitor and report on project performance, including profitability and customer satisfaction.
- Conduct sensitive negotiations and maintain high-level communication with customers.
- Manage risks and opportunities within the project portfolio to ensure safety and cybersecurity.
- Foster a culture of customer focus and quality within the project teams.
- Drive transformation initiatives with a lean and agile mindset, focusing on digital growth and sustainability.
- Ensure global governance is applied within your scope.
- Build and lead diverse teams, preparing for the future by scouting critical talent.
- Provide support to project hubs as needed.
What We’re Looking For:
- Education: A Level + 5 years of relevant experience (engineering or commercial degree preferred).
- Experience:
- Minimum of 7 years in project management, with international exposure in a multicultural, matrix environment.
- Proven leadership in solution or service business, with strong business acumen and results orientation.
- Skills:
- In-depth knowledge of customer project services and trends.
- Exceptional team-building skills in complex environments.
- Excellent relationship and communication skills, especially with executives and stakeholders.
- Confidence to lead with agility and make decisions in uncertain situations.
What you'll be responsible for
- 💡
Project Initiation
Manage people, materials, and budget to ensure they are efficient and effective in achieving the project objectives
- 🗓
Project Coordination
Coordinate people and processes to ensure the effective and timely running of a project
- 🚧
Program and Project Risk Management
Identify, assess, and manage risks that may impact the program or project's success
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- ✅
Prioritization
Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
- 🎙
Verbal communication
Speaks clearly to convey information effectively to a target audience
Meet the team
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