Aircall
Sales Intern
We want to empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.
Sales and customer success
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why Aircall
Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platform that integrates seamlessly with popular productivity and helpdesk tools. Aircall was built to make phone support easy to manage – accessible, transparent, and collaborative.
Aircall believes that a great conversation is the most powerful way to communicate with customers, prospects, candidates, and colleagues. It is designed to enable delightful moments of human connection. Aircall was founded in 2014 and has raised over $226 million in funding. Based in New York, Paris, Sydney, Madrid, London and Berlin, the company currently has over 600 employees.
About the role
Aircall is a place where voices are valued.
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.
Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.
With almost 2000 customers in APAC and a dedicated team on this specific area, Aircall ambitions to keep growing fast within the APAC region.
We are seeking a highly motivated Sales Intern to join our dynamic team which is focused on the APAC market. The role itself is based in Sydney.
As a Sales Intern, you will have the opportunity to gain hands-on experience in the fast-paced world of B2B software sales.
This internship will provide valuable insights into the sales process, customer relationship management and market research within the SaaS industry. This role offers an excellent learning opportunity to develop consultative sales skills and grow professionally for individuals interested in pursuing a career in sales. The responsibilities in this role : - Work closely with Account Executives (AE) of the APAC Market to manage prospects from qualified lead to closing. - Participate in and observe sales calls to gain practical knowledge about the sales process and customer interactions. - Manage customer projects during their trial period, negotiate custom offers and close deals. - Support the team in positioning and articulating the Aircall value proposition to small businesses. - Collaborate with cross-functional teams, such as marketing and customer success, to ensure a seamless customer experience throughout the sales process. The skills required to succeed in this role : - Currently pursuing a Bachelor or Master’'s degree in Business Administration, or a related field. - English (spoken and written) must be flawless when communicating with clients - Excellent verbal and written communication skills, with the ability to articulate ideas clearly and persuasively. - Highly motivated and results-oriented with a strong work ethic. - Experience in a customer facing role (support or success) is a plus.
What you'll be responsible for
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Outbound Prospecting
Generate new sales opportunities and move them through the funnel by drafting outreach messages and sequences, and identifying the needs of customers
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Sales Pipeline Management
Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities
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Sales Team Enablement
Identify opportunities to enhance processes and resources that enable team performance and time spent with prospects or customers
Skills you'll need
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Results orientation
Focuses on outcomes and the steps it takes to achieve them
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Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
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Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
By joining the Sales Team at Aircall you'll be responsible for finding qualified business opportunities, researching relevant markets (verticals, customer segments, etc) and gathering key prospect information, carrying out outbound campaigns via email and over the phone, understanding the prospect’s business, highlighting Aircall's value to raise curiosity and interest in your market, documenting all daily activities in Salesforce (you will be trained in Salesforce), and traveling with the team to all events.