Airwallex
Sales Development Representative
Create a world where all businesses can operate without borders and restrictions, and by doing so, propel the growth of the global digital economy.
Sales and customer success
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why Airwallex
Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world’s most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and streamline their financial operations, all in one single platform. Established in 2015 in Melbourne, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.
About the role
You are used to delivering value in complex situations and are energized by learning about new and existing products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets. With the team, there are many opportunities to progress as the business continues to grow. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you! Responsibilities:
- Initiate contact with potential customers through email outreach or cold calling and follow up on designated touchpoints in a customer journey
- Move quality leads through the funnel while connecting them to a salesperson and arranging meetings
- Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales
- Update activity and contact information within the CRM system and support reporting efforts
- Inform and recommend outreach strategies and best practices through testing various types of touchpoints
- Contribute to building out best practices in this area as we grow the team
- Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging
- Work closely with your designated Account Executive on the handover & first call
What you will bring:
- Target oriented – you are motivated by stretch targets that facilitate business growth and reward you for direct impact
- Customer focused – you are excited to learn about your prospect’s business and rely on data to help solve issues
- Process driven – you enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible
- A team player – you are a natural at building relationships with your colleagues but can work independently at ease
- A master prioritiser – you leverage sound judgment to quickly assess all the tasks at hand and expertly prioritise them
- Obsessively curious – Yyu know when to dig a little deeper to get to the bottom of a problem and solve it; in doing so, you ask the right questions necessary to arrive at a sound, risk-based decision
- Track record of top performance or prior success in an BDR-related role
- Superior verbal and written communication skills
- Strong interest in technology and/or financial services
- Self starter who is able to operate in a hyper growth environment
What you'll be responsible for
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Outbound Prospecting
Generate new sales opportunities and move them through the funnel by drafting outreach messages and sequences, and identifying the needs of customers
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Lead Qualification
Determine which prospective customers are most likely to purchase the organization's product/service, using a lead specific qualification framework
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Sales Pipeline Management
Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities
Skills you'll need
- 💪🏼
Resilience
Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
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Verbal communication
Speaks clearly to convey information effectively to a target audience
Meet the team
We’re committed to selling our Acquiring, Card, FX & Payment API product to eCommerce retailers, marketplaces, online travel agents and other industries that need Airwallex.