Account Manager

Valiant is an award-winning online platform offering businesses a streamlined solution to accessing finance. Valiant works with over 80 leading lenders to connect customers with the right solution for their needs. Due to some exciting new partnerships we’re looking towards the future and excited to grow our team

  • Sales and Customer Success

  • Full-time

  • Hybrid | Surry Hills, NSW, AU

  • Visa sponsorship · No

  • Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.

  • ·

Josh Minzie

Hiring manager, Valiant

Why Valiant

Valiant is an innovative, award-winning platform connecting Australian business owners with the finance they need to kick goals. How? With pioneering tech, a diverse lending panel and a talented team, we’ve revolutionised the business lending game.

About the role

The Partner Distribution team works closely with our partner channels (Brokers, Accountants, Vendors and other Advisors) to help thousands of small to medium sized business owners find the perfect finance solution for their business’. This role will see you maintaining relationships within a portfolio of accredited partners to drive profitable volume and position Valiant as the trusted partner for all business and commercial solutions.

The Account Manager position is a key role within our team where you will engage and maintain relationships with our partners. Working alongside BDMs to help convert partners from unhealthy to healthy users, you will assist with activating their accounts by working through their first few transactions.

Key Responsibilities

  • Making outbound and inbound calls to partners that have been identified.
  • Conveying Valiant's value proposition and service over the phone to partners.
  • Generate new business opportunities out of our partners.
  • Guide partners through the application process.
  • Setting up BDMs with potential meetings to explore other opportunities.
  • Building and maintaining internal and external relationships with Product Specialists, Partner Support, Business Development Managers, Partners, and other key stakeholders.
  • Contributing regularly to the development of new and improved processes within the team to create a world class customer experience.
  • Providing feedback to Valiant HQ on how we can develop and iterate our process and service.

What you'll be responsible for

  • 🤝

    Relationship Building

    Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.

  • 💼

    Account Retention and Expansion

    Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions

  • 🛟

    Implementation and Onboarding

    Manage the timely setup and implementation of product/service to help customers meet their goals and drive product adoption

Skills you'll need

  • 🤝


    Persuades others to shift their views and/or behaviours with the goal of reaching consensus

  • 👥


    Works with others by being open, clear in communication and listening to achieve goals

  • 🤔

    Decision Making

    Considers the costs and benefits of potential actions and determines the most appropriate one

Meet the team



Applying with Hatch

Valiant is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background.

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