McDonald's Australia Limited

Technical Business Analyst

We’re serving up McDonald’s person by person. City by city. One community at a time.

  • Software Engineering

  • Contract, 1-12 months · 0 - 38 hours per week

  • Hybrid | Thornleigh, AU

  • Visa sponsorship · No

  • Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

  • ·

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Hanna Yorth

Hiring manager, McDonald's Australia Limited

Why McDonald's Australia Limited

McDonald’s is the world’s leading global foodservice retailer with over 37,000 locations in over 100 countries. More than 90% of McDonald’s restaurants worldwide are owned and operated by independent local business men and women.

McDonald's & our franchisees employ 1.9 million people worldwide.

We serve the world some of its favorite foods - World Famous Fries, Big Mac, Quarter Pounder, Chicken McNuggets and Egg McMuffin.

About the role

We're excited to introduce you to our newly established position as a Technical Business Analyst. You'll play a pivotal part in translating business needs into remarkable technological advancements. Your mission? Collaborate closely with stakeholders, evaluate, define requirements, set the scope, and engineer business solutions that align perfectly with McDonald’s strategic and operational needs, both in technology and business. 7

What can you expect on a day-to-day basis?

·      Crafting strategic roadmaps for designated applications

·      Skillfully gathering and documenting business and technical requirements

·      Orchestrating workshops to capture and document technical, functional, and business specifications

·      Collaborating closely with solution architects, product owners, and vendors to ensure the delivery of crystal-clear and effective solutions

·      Working hand-in-hand with business units to ensure applications align seamlessly with their needs

·      Offering your subject matter expertise to enhance McDonald’s systems

·      Prudently managing projects, delivering results that stay well within budgetary boundaries

·      Coordinating the provision of outsourced resources for support and development

·      Navigating the entire McDonald’s applications lifecycle

·      Guiding the process of change control by raising requests and ensuring that solution documentation is current

·      Keeping our Technology Solutions documentation and knowledge base up-to-date

·      Spearheading the identification of system and process changes that elevate solution reliability

What you'll be responsible for

  • Stakeholder Engagement

    Partner with stakeholders to understand specifications, business requirements, and communicate insights

  • 🗓

    Project Management

    Develop project plans, track progress against milestones, and ensure that projects are completed on time and within budget

Skills you'll need

  • 👥

    Collaboration

    Works with others by being open, clear in communication and listening to achieve goals

  • 🛎

    Service orientation

    Actively seeks and develops strategies to help key stakeholders

  • 💡

    Problem solving

    Identifies problems and develops logical solutions that address the problems

Meet the team

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McDonald's Australia Limited

Applying with Hatch

McDonald's Australia Limited is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background.

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