Based in Sydney, you will play a crucial role in ensuring the accuracy and efficiency of our accounts receivable processes. Your primary responsibilities will include supporting the National Credit Manager, handling escalated issues, maintaining data integrity, providing training, documenting processes and reporting. This role requires close collaboration with various departments to effectively manage and improve our accounts receivable operations.

Key Responsibilities

• Resolving escalated accounts receivable issues. Collaborate with internal teams and external stakeholders to address and resolve complex AR-related problems.
• Ensure the accuracy and completeness of accounts receivable data by performing regular audits, reconciliations, and validations. Identify and resolve any discrepancies or errors in a timely manner.
• Collaborate with cross-functional teams to implement process improvements, streamline workflows, automate manual tasks and assist in the integration of new businesses and Finance Systems.
• Provide training and guidance to stakeholders on AR processes, systems, and best practices. Conduct training sessions and develop training materials to ensure consistent understanding and adherence to AR policies and procedures.
• Create and maintain comprehensive documentation of accounts receivable processes, including standard operating procedures, guidelines, and workflow diagrams. Regularly review and update documentation to reflect any process changes or enhancements.