MongoDB
Associate Technical Services Engineer II - Cloud
Unleash the power of software and data for innovators everywhere
Software Engineering
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
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Why MongoDB
The database market is massive (the IDC estimates it to be $121B+ by 2025!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. MongoDB is the top tier modern, general-purpose database platform, crafted to ignite the power of software and data for developers and the applications they build. Developers around the world are using MongoDB to build software to create new businesses, modernize existing businesses, and transform the lives of millions of people around the world. Headquartered in New York, with offices across North America, Europe, and Asia-Pacific, MongoDB has more than 17,000 customers, which include some of the largest and most sophisticated businesses in nearly every vertical industry, in over 100 countries.
About the role
Our Cloud Associate Technical Services Engineers provide their exceptional analytical skills and customer service to ensure that MongoDB users are successful with our suite of MongoDB application-layer products. We’re looking for individuals who want to dig into the details of how “big data” and “web-scale” systems are successfully assembled and operated every day by organisations of every size and flavour.
What you'll be responsible for
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Cloud and Network Technical Support
Provide knowledgeable guidance and troubleshooting support for clients' adoption of cloud and network technologies
- 📶
Cloud and Network Performance Optimisation
Utilize data-driven analysis to optimize cloud and network performance through automation and scaling strategies
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 🧮
Numerical problem solving
Works with numerical information and performs mathematical calculations to solve problems
- 🔍
Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
Meet the team
