Westpac
Business Analyst
To become number one for customer service
Business Operations and Strategy
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
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Why Westpac
Westpac is Australia’s oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services.
About the role
Online Share Trading is designed for self-directed investors seeking access to trade securities across a wide range of domestic and international markets. The Online Share Trading business is undertaking a period of transformation to better meet the needs of more Westpac customers.
What you'll be responsible for
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Problem Identification
Identify the problems and needs of key stakeholders to guide data analysis
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Data Analysis and Reporting
Analyze data to discover and communicate insights, and offer concrete recommendations for key stakeholders to make critical decisions
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Stakeholder Engagement
Partner with stakeholders to understand specifications, business requirements, and communicate insights
Skills you'll need
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Collaboration
Works with others by being open, clear in communication and listening to achieve goals
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Decision Making
Considers the costs and benefits of potential actions and determines the most appropriate one
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Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight