Adrenalin
Senior Account Manager
To solve complex problems and deliver measurable business benefit and impact sooner.
Sales and Customer Success
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
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Why Adrenalin
Adrenalin are one of Australia’s leading independent digital product design and technology agencies. We create compelling conversations and experiences between brands & consumers, with an underlying foundation of strategic thinking, usability and digital innovation. Our team of 50 digital specialists across the strategic, UX, creative and technical functions ensure we deliver future-proofed, innovative digital platforms from inception through to build. We then work with our clients to add value through ongoing relationships built on trust and quality.
About the role
Adrenalin's Account Management team are strategically-minded digital experts with an innovative spirit. They love delivering exceptional digital products for their clients and award-winning experiences to end-users. Our Account Management team take a consultative approach to their accounts, learning every facet of the account itself and their client’s business objectives.
What you'll be responsible for
- ⭐️
Sales Pipeline Fulfilment
Ensure the top of the sales pipeline is adequately filled with quality leads
- 💬
Customer Advocacy and Feedback
Advocate for customers by providing feedback to internal teams on how to better meet customer needs
- 💼
Sales Pipeline Management
Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems