Accor
Night Porter
To make a meaningful impact by unlocking lifestyle
People and Culture
Part-time
Office | Melbourne, VIC, Australia
Visa sponsorship ยท No
Entry Level ยท A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.
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Why Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
About the role
Novotel Melbourne South Wharf is seeking a Night Porter who will play a crucial role in ensuring the smooth operation of the hotel during the overnight hours (11pm - 7am), providing excellent customer service to our guests.
What you'll be responsible for
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HR Query Handling
Promptly respond to HR queries and support compliance with HR policies
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HR Process Management and Improvement
Implement and improve HR policies, technology and initiatives
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HR Analytics and Advisory
Record, track, and analyze human resource metrics to drive insights and recommendations for policies, processes, and systems
Skills you'll need
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Collaboration
Works with others by being open, clear in communication and listening to achieve goals
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Prioritization
Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
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Problem solving
Identifies problems and develops logical solutions that address the problems