Detector Inspector
Apprentice Plumber
We partner with property managers to make homes safer for tenants and compliance simpler for landlords
Customer Support
Intern
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Entry Level · A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.
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Why Detector Inspector
Detector Inspector simplifies property compliance management through the deployment of custom-built technology systems that enable an on-the-ground task force to deliver an exceptional service that ultimately saves lives.
Founded in 2005, Detector Inspector is one of Australia’s original testing and maintenance suppliers for smoke alarms, gas appliances and essential services.
Our industry-leading technology enables agents and owners to “set and forget” the process of maintaining compliance, leaving it in the hands of our fully qualified technicians. Our system automatically ensures ongoing maintenance and is backed up by a watertight triple-checking process, generating a digital audit trail to help protect our clients from liability in the event of a safety incident.
We integrate with major property management software platforms and simplify processes with both a dedicated Property Manager portal and an intuitive tenant and owner booking app.
Detector Inspector has a substantial national presence operating across 6 states with consistent growth year-on-year. We are a youthful and energetic team who use innovative technology to our advantage.
About the role
About The Role
We are looking for apprentices located in the Inner/Eastern Suburbs to join our large supporting team of experienced Gas Fitters. You will get the opportunity to gain great gas experience in a trade that is always of high demand. You will be required to work in and out of tenants houses and travelling to multiple jobsites a day so willingness to travel and a love of customer relationships is a must!
What you'll be responsible for
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Query Handling
Address and resolve queries, questions, and problems to ensure positive customer outcomes and experiences
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Complaints Resolution
Log, investigate, and resolve customer dissatisfaction or problems, to improve negative customer experiences
Skills you'll need
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Written communication
Writes in a clear and structured format to convey information and ideas effectively to a target audience
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Verbal communication
Speaks clearly to convey information effectively to a target audience
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Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
