Country Fire Authority (CFA)
ICT Business Analyst
To protect lives and property, 24 hours a day, 7 days a week.
Business Operations and Strategy
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
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Why Country Fire Authority (CFA)
We are tens of thousands of Victorians, committed to protecting lives and property.
We respond to a range of hazards, support our communities to be fire ready and we work as one with our emergency services partners.
Our people’s skills, experience and expertise in fire prevention, preparedness and response across a range of landscapes makes us unique in the emergency services sector.
Building on our proud history within one of the world’s most bushfire-prone environments, we know how to adapt to meet the challenges of a changing climate.
About the role
The CFA have a fixed term opportunity for a Business Analyst who will supports and provide expert analytical assistance and facilitate the acquisition, analysis, design, configuration, testing and implementation of business and IT solutions.
You will manage key relationships between CFA business units and ICT Services to ensure efficient support for business objectives. This is a crucial role as it maintains knowledge of evolving business processes and technology alignment. At the CFA the Business Analysts are deployed across the organisation in a matrix structure to support multiple projects.
What you'll be responsible for
- 🎯
Problem Identification
Identify the problems and needs of key stakeholders to guide data analysis
- 💼
Execution and Project Management
Plan and deliver project plans by managing people, resources, budget, and timelines, to support the organization’s goals
- ✅
Stakeholder Engagement
Partner with stakeholders to understand specifications, business requirements, and communicate insights
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- ✅
Prioritization
Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
Supports and provide expert analytical assistance and facilitate the acquisition, analysis, design, configuration, testing and implementation of business and IT solutions.