Ventia
Cleaner
Our purpose is to make infrastructure work for our communities. This is what unites us and excites us. It's why we do what we do; it's why we exist. Our values guide our thinking, decisions, and behaviour.
Customer Support
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Entry Level · A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.
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Why Ventia
Ventia is one of the largest essential infrastructure services providers in Australia and New Zealand. We are proud to provide the services that keep infrastructure working for our communities. With a combined workforce of more than 35,000 people, operating in over 400 sites across Australia and New Zealand, Ventia operates across a broad range of industry segments, including defence, social infrastructure, water, electricity and gas, environmental services resources, telecommunications and transport.
About the role
About the job
Are you looking for an office cleaning job in a convenient inner-city suburb with easy access to public transport? Look no further!
Ventia is currently offering a fantastic opportunity in Cremorne for Cleaners that want flexibility in their work schedule.
With both day and evening shift options available, you can customize your working hours to fit your lifestyle and commitments.
Do not miss out on this great opportunity – apply now and take the first step towards a fulfilling career with Ventia!
Pay rate: From $30.09 per hour plus penalties and 11% Superannuation
Location: Cremorne, VIC | The Land of The Wurundjeri People
Shift Times
- Monday, Tuesday, Thursday and Friday from 18:00 to 22:00
- Monday to Friday from 10:00 to 16:00
What you'll be responsible for
- 🛟
Query Handling
Address and resolve queries, questions, and problems to ensure positive customer outcomes and experiences
- ⭐️
Customer Education and Onboarding
Assist customers in onboarding, provide education on product features, and give personalized support for success
- 👍🏼
Complaints Resolution
Log, investigate, and resolve customer dissatisfaction or problems, to improve negative customer experiences
Skills you'll need
- 💪🏼
Resilience
Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change
- 🛎
Service orientation
Actively seeks and develops strategies to help key stakeholders
- 🔍
Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
Meet the team
