Mantel Group
Strategic Account Principal
Mantel Group is the partner of choice to help organisations identify, assess and pursue technologies that create value
Sales and Customer Success
Full-time
Remote | GMT+8, GMT+9, GMT+10
Visa sponsorship · No
Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.
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Why Mantel Group
At Mantel Group, we pursue technologies that change the way our customers do business in the real world. Our group of companies are focused on building capability and solutions that are relevant to our clients and help them agitate the norm in new and innovative ways.
About the role
Mantel Group is growing rapidly, with a hyper focus on ‘extraordinary client experiences’. To ensure that our clients receive the best possible experience from pre-sales through delivery, we are investing in our client portfolio and more specifically the Strategic Account Principal role. This role will sit alongside our current Client Engagement Principals (CEP) and be focused on building strategic relationships with clients through amazing delivery experiences; whilst supporting and leading the broader delivery team(s).
The Strategic Account Principal will play a pivotal role in developing strong and trusted relationships with our key clients. This role will suit a business focused consultant with the ability to approach clients from a non technical perspective.
What you'll be responsible for
- ⭐️
Sales Pipeline Fulfilment
Ensure the top of the sales pipeline is adequately filled with quality leads
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Customer Advocacy and Feedback
Advocate for customers by providing feedback to internal teams on how to better meet customer needs
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Sales Pipeline Management
Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
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Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
