Luxe cosmetic clinic
Sydney CBD Cosmetic consultant assistant
Luxe Cosmetic Clinics is a Rapidly Growing Premium both Surgical and Non Surgical Cosmetic Clinic.
Customer Support
Full-time
Office | Sydney, NSW, AU
Visa sponsorship · No
Entry Level · A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.
3 vacancies available
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Why Luxe cosmetic clinic
We have established a reputation as being one of the market leaders in this field. We have a strong focus on Premium Service,Education, Skill and Patient Safety. We provide our clients with a team of Cosmetic Doctors & Nurses that they can trust. Huge opportunity to learn from a Team of Cosmetic Doctors, experienced nurses and therapists. We have an amazing team and there is a real positive energy within the business and it makes working at Luxe Cosmetic Clinics very enjoyable.
About the role
* Assist in welcoming and greeting clients, preparing client files, preparing beverages, and helping the consulting manager with administrative tasks.
* Provide excellent customer service and support, including answering questions, scheduling appointments, and handling inquiries.
* Collaborate with the medical aesthetics team to ensure the highest level of care and satisfaction for clients.
* Maintain accurate and up-to-date records of client consultations and treatments.
* Stay informed on the latest medical aesthetics trends, products, and treatments, and provide clients with the best advice and recommendations alongside the consultants.
* Participate in ongoing training and professional development opportunities to enhance skills and knowledge.
What you'll be responsible for
- ⚙️
Customer Support Technology Management
Identify and implement technology to optimize processes and collaboration for customer-facing teams to deliver high-levels of support
- 💼
Customer Support Team Enablement
Collect and analyze customer data to optimize the workflows, operating procedures, and resources to enable support teams
Skills you'll need
- 🛎
Service orientation
Actively seeks and develops strategies to help key stakeholders
- 💭
Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
Applying with Hatch
Luxe cosmetic clinic is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background.
Learn more about Hatch