THE ICONIC
Commercial Specialist- Platform Services
Our Purpose - Creating a better way for people to shop.
Business Operations and Strategy
Full-time
Hybrid | Sydney, NSW, AU
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
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Why THE ICONIC
Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) providing an inspiring and seamless end-to-end customer experience. We DREAM BIG through collaboration and innovation, and are supported to bring incredible ideas to life.
At THE ICONIC, we value our people above all else. Our approach to work, growth mindset, and commitment to sustainability all contribute to the unique value each of us brings, and we have a lot of fun along the way! The ICONITE experience is crafted to enable you to excel in your work.
Working at THE ICONIC means joining a diverse and dynamic community of over 1,000 people working towards our purpose “creating a better way for people to shop”. This diversity is at the heart of everything we do and gives real meaning in creating a positive impact in the world, from our People, Planet & Positive strategies to our community engagement and diversity.
THE ICONIC is a part of Global Fashion Group, a major player in the fashion retail industry operating across Latin America, Southeast Asia, and Australia. With access to 2.5 billion customers in 25 countries worldwide, we are continuously expanding our reach and impact.
About the role
We are currently on the look out for a Commercial Specialist - Platform Services to join our team.
As a Commercial Specialist, your purpose is to support the acceleration of THE ICONIC’s platform business strategy by leveraging strong commercial acumen and data-lead insights. Reporting to the Platform Director, you will use data analytics and visualisation to drive partner investment, secure cross-functional buy-in to platform business strategy and ensure we are tracking to our revenue and profit ambitions; both in the near and future term.
About the role:
- Engage cross-functional stakeholders to work on clear, commercial value justifications for platform roadmap features & iterations.
- Create & update periodic (i.e. weekly, monthly, quarterly) commercial reporting & forecasting to track operational & commercial performance of platform business models.
- Proactively identify opportunities for increased platform profit & revenue outcomes via data analytics; clearly articulating findings that will drive action.
- Support platform team with commercial & operational modelling to drive net positive negotiation outcomes.
- Own platform initiatives relating to data visualisation & data management.
- Support Platform Services team with brand facing reporting that partners use to drive optimal performance on THE ICONIC.
- Liaise effectively with relevant stakeholders within THE ICONIC’s parent company, Global Fashion Group (GFG); sharing & learning best practices and taking every opportunity to collaborate in the interest of THE ICONIC & group-wide platform business success.
- Own relationship with other internal data & analytics teams; ensuring shared learning & adoption/awareness of cross-functional analytics initiatives that will benefit platform acceleration or vice versa.
- Support Platform Director with strategic initiatives and any ad hoc work requiring elevated analytical capabilities.
What you'll be responsible for
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Issue Identification and Improvement
Identify and escalate issues, and suggest improvements to the development team
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Sales Analytics and Forecasting
Manage sales data, compliance, performance, target setting, analytics, and commission plans to drive strategic growth and decision-making within the business
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Project Management
Develop project plans, track progress against milestones, and ensure that projects are completed on time and within budget
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 🧮
Numerical problem solving
Works with numerical information and performs mathematical calculations to solve problems
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Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
Meet the team
Applying with Hatch
THE ICONIC is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background.
Learn more about Hatch