Qantas Loyalty

Marketing Coordinator (Qantas Business Rewards)

Qantas Loyalty is the business unit within Qantas that manage the Qantas Frequent Flyer program. Our mission is to bring our members closer to their dream trip or fantastic reward using Qantas Points and to be the most trusted and valued loyalty program in Australia.

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  • Marketing

  • Contract, 1-12 months · 0 - 40 hours per week

  • Hybrid | Mascot, NSW, AU · The current office days for the hiring team are Mondays and Tuesdays.

  • Visa sponsorship · No

  • Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.

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Nick Watt

Hiring manager, Qantas Loyalty

About the role

As a Marketing Coordinator, you will provide marketing support to drive opportunities through effective campaigns across multiple channels. Your daily responsibilities will include supporting the growth of loyalty social channels and marketing campaigns by preparing briefs, completing website updates, developing EDMs and social assets. You will also be responsible for keeping the team, and stakeholders on track with delivering campaigns on time and managing WIP documents. 

The ideal candidate will be able to develop and nurture successful working relationships with internal and external stakeholders to deliver great outcomes for our business. This includes working with Qantas Loyalty Marketing Managers, Commercial Managers, data & analytics, brand and legal, as well as liaising with agency partners to manage content in owned and paid channels.

What you’ll bring to the role:

  • Tertiary qualifications in marketing, communications or related discipline preferred
  • Previous experience working on digital and/or email marketing campaigns, website management and social media 
  • Real passion for creating and driving marketing campaigns 
  • Exceptional written communication and interpersonal skills
  • Proven prioritisation skills with ability to juggle several campaigns at one time
  • Experience working with external partners and reporting back on results

What you'll be responsible for

  • 📊

    Marketing analytics and reporting

    Collect, analyze, and report on metrics to determine the success of marketing efforts and return on investment

  • 🗓

    Project Coordination

    Coordinate people and processes to ensure the effective and timely running of a project

  • 📣

    Campaign Support

    Support campaigns through various activities, including brainstorming, copywriting, partner or vendor liaison, and campaign execution

Skills you'll need

  • 👥

    Collaboration

    Works with others by being open, clear in communication and listening to achieve goals

  • ✍🏼

    Written communication

    Writes in a clear and structured format to convey information and ideas effectively to a target audience

  • 🔍

    Attention to detail

    Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables

Meet the team

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Qantas Loyalty

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